Glide

Glide

Senior Director of Neighborhood Engagement & Street Crisis Response

San Francisco · Director

Sponsorship not specified$150k-$170kDetected 50 days ago
Project ManagementSalesforceOperations ManagementHRPerformance ManagementContract ManagementPublic HealthLeadershipCommunicationPublic SpeakingMicrosoft Office

About the role

  • Oversee multiple multi-million-dollar program budgets and resources; ensure compliance and quality assurance for all aspects of program operations and administration.
  • Oversee daily operations, staffing, scheduling, field deployment, service delivery, and 24/7 operational readiness, ensuring effective outreach coordination, crisis de-escalation, emergency response, client referrals, field safety, and continuity of services.
  • Supervise, coach, mentor, and evaluate Program Directors, Managers, and other leadership staff, establishing clear performance expectations, fostering accountability, supporting professional development, and strengthening organizational culture.

Responsibilities

  • Develop grant development, funder reporting, public presentations, and external partnerships;

Requirements

  • 5-7 years of program administrative oversight experience and staff supervision (preferably in a CBO).
  • Strong analytical skills: ability to interpret data, evaluate programs and interpret outcomes to improve workflow processes, systems, policies, and procedures for continuous improvement.

Skills

  • Excellent written and verbal communication skills.
  • Proficiency in MS Office Suite and experience or knowledge of database management (ideally Salesforce ECM).
  • Ability to work on a computer and see details of objects at close range.
  • Ability to hear within normal range, and communicate effectively (in person, telephone or zoom).
  • Finger dexterity and the ability to use all standard office equipment.
  • Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).
  • Physical Requirements
  • Work Environment GLIDE's buildings are located in the Tenderloin neighborhood.

Compensation

  • $150k-$170k

Company info

  • GLIDE's mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

This listing is sourced directly from Glide's careers page and normalized into a canonical job model.