Warp

Benefits Client Manager

New York

Sponsorship not specifiedDetected 4 days ago

LLMsTaxHRISLeadershipCommunicationPlain Language

About the role

You'll work directly with the team writing the playbook.
When an employer adds a new hire, terminates coverage, or hits a wall with a carrier, you're the one who resolves it accurately, quickly, and with communication the client actually understands.
A missed enrollment isn't an inconvenience, it's an employee showing up to a pharmacy without coverage, and you'll operate with those stakes in mind.

Own client-facing communication for your book of WIS employers with clarity, empathy, and follow-through
Drive the Warp Insurance Pylon queue: daily triage, clear ownership, and resolution velocity that improves period over period
Work directly in carrier broker portals to verify enrollments landed, chase discrepancies, and build carrier relationships that reduce our reliance on outside parties
Spot recurring issues and bring recommendations to leadership, moving the support model from reactive resolution to proactive prevention
Ability to manage a high-volume queue across multiple systems without letting anything fall through the cracks
Every advance in LLM capability widens our lead.
We hire people who ship constantly, own outcomes, and care about craft.
If you want to build something that automates an entire category of core work, not just another point solution, this is the place.

Experience with BOR transitions, open enrollment cycles, or carrier feed/EDI workflows

Warp embeds itself into every part of a company's people operating layer, we process over half a billion $ annually in payroll, on track to grow to $2B.

client-facing communications, enrollment and offboarding execution, and ticket resolution across Pylon, Linear, and Warp Benefit Admin.
Pre-tax commuter benefits for your daily trip to our NYC office.
Benefits are where trust is won or lost.

This listing is sourced directly from Warp's careers page and normalized into a canonical job model.