EngFlow
Implementation Engineer
Austin
Sponsorship not specifiedDetected 176 days ago
JavaScriptPythonJavaRustC++GitAWSGCPAzureDockerTerraformLinuxSite Reliability EngineeringCustomer SupportCommunication
About the role
- The team is fully remote but we enjoy meeting together several times a year at exciting destinations throughout the world.
- We value getting the work done and having fun while doing it, and have done numerous fun team events such as chocolate, whisky, and tea tastings, monthly team games, escape the room, and other fun events.
Responsibilities
- Troubleshoot, investigate, and resolve complex issues with build systems, integrations, and environments.
- Partner with Engineering to surface and track product bugs, performance regressions, and feature feedback from the field.
- Create and maintain internal and external documentation to improve future support and empower developers.
Requirements
- 3+ years of experience in software development, technical support, SRE, or developer-facing roles.
- Proficiency in at least one programming language (e.g., Go, C++, Java, Python, Rust, or JavaScript).
- Comfortable in a Linux/Unix environment with experience in tools like Docker, Terraform, or Kubernetes.
- Familiarity with at least one cloud provider (e.g., AWS, GCP, Azure, or OpenShift).
- Experience writing or contributing to technical documentation or internal knowledge bases.
Nice to have
- experience working with async communication and distributed teams.
- Strong understanding of developer workflows and build systems (experience with Bazel or Buck/Buck2 is a big plus).
Benefits
- We offer comprehensive medical, dental, vision benefits, 401k/pension, parental leave and generous vacation.
Company info
- EngFlow https://www.engflow.com/ | Video https://www.youtube.com/watch?v=G8UMhFS8esc
- We're looking for an Implementation Engineer to be the technical voice our customers rely on.
- You'll support engineering teams during trials and ongoing use, help them integrate and optimize their build workflows, and collaborate with internal teams to ensure a world-class experience.
- Serve as the primary technical point of contact for trialing, new, and existing customers-offering guidance as they adopt and scale our platform.
- Help customers optimize their use of EngFlow's products and ensure smooth adoption within their developer workflows.
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This listing is sourced directly from EngFlow's careers page and normalized into a canonical job model.