Senior Benefits Administration Services Analyst

About the role

• Senior Benefits Administration Services Analyst with Advanced Excel Skills required. Responsibilities - Executing established client-defined benefits processes with minimum direction and oversight from Sr. Leadership. - Researching and responding to client and participant escalated issues. (Such as eligibility, data, service delivery, etc.) - Triaging
• intermediate system issues to confirm adherence to requirements. - Performing peer review on work completed by other team members. - Interfacing with external client contacts to scope change work. - Review and maintain Business Requirements, Administrative Guides and Process documents, making updates and obtaining client signoffs as needed. - Identifying