Billingsleycareers
Centralized Support Specialist
Plano, TX
Sponsorship not specifiedDetected 5 days ago
CRMAccountingProcess ImprovementLeadershipCommunicationAdaptabilityMicrosoft OfficeAccounts Payable
About the role
- Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees.
Responsibilities
- Support consistency across communities by following approved processes, including maintaining and enforcing Standardized Operating Procedures (SOPs).
- Prepare, send, and countersign lease documents within a timely manner, focusing on accuracy of lease agreement for all move-in, mid-term, and renewals.
- Maintain complete and accurate resident files with file updates completed as needed.
- Support renewal follow-up, documentation, and resident communication as necessary with the site team.
- Manage month-to-month resident tracking as assigned to ensure best practices and procedures are being adhered to, including communicating when new offers should be sent.
- Support notice-to-vacate and move-out workflows, including completing centralized tasks and resident communication.
- Support accurate billing of rent, utilities, and resident charges.
- Support delinquency management for assigned communities.
- Manage returned payments, in-house collections, and write-off accounts.
- Complete month-end tasks and reporting to support financial accuracy and operational deadlines, such as monthly audits and pre-month end.
Requirements
- Strong understanding of property management workflows and resident account processes.
Nice to have
- These amenities include art, sculpture, parks, trails, and outdoor public spaces.
- With over 5,000 acres in DFW, Billingsley has built 5 million SF of Commercial space, 550,000 SF of Retail, 9 million SF of Industrial, and over 10,000 units of Multi-Family.
- Centralized Property Operations Complete assigned workflows accurately and within expected timelines.
- Assist with special projects and new centralized initiatives assigned, including any additional audits or inspections.
- Analyze existing operational workflows to identify bottlenecks, inefficiencies, and opportunities for automation and improvement.
- Monitor and process applications per Billingsley guidelines, including reviewing application documentation for accuracy and completion.
- Complete Final Account Statements with accurate resident charges for damages, fees, and rent with proper documentation and photographic evidence as required.
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This listing is sourced directly from Billingsleycareers's careers page and normalized into a canonical job model.