Flourish Research

Flourish Research

Patient Recruitment Specialist

Philadelphia, Pennsylvania, United States

Sponsorship not specifiedDetected 2 days ago
GCPComplianceOutbound SalesRecruitingCustomer SupportHIPAAClinical TrialsClinical ResearchFDA RegulatoryResearchProblem SolvingCritical Thinking

About the role

  • In clinical trials and healthcare, excellence means everyone deserves the best care, regardless of their race, color, gender identity, religion, ethnicity, physical abilities, age, sexual orientation, or veteran status.
  • Flourish Research is looking for motivated, talented, creative individuals who want to learn and grow in their careers while contributing to research that changes lives!

Responsibilities

  • Ability to drive and daily availability of an automobile.
  • On studies assigned as Lead Recruiter, be involved in all planning meetings (pre-SIV, SIV, trainings, protocol review and follow up meetings) and maintain any campaign portals and associated reporting.
  • Perform all study related duties in a time-and-cost effective manner in adherence with Flourish policies.
  • Perform all duties in a safe and prudent manner.

Requirements

  • Knowledge and Skills: Demonstrates core values & all skills required.
  • Must be detail oriented, organized, self-motivated, be able to work independently and in a team, as well as the ability to stay on task and meet deadlines.
  • Attend required meetings and training sessions to stay abreast of current and changing federal regulations, study protocols and Flourish policies.

Nice to have

  • A college degree is preferred
  • however, it is not required.
  • Must have experience specifically in patient recruitment, understanding of related guidelines (IRB, FDA, GCP, and HIPAA) preferred but not required.

Skills

  • Demonstrates core values & all skills required.
  • Must have experience with outbound/inbound calling.
  • Must possess excellent interpersonal skills, including written and verbal communications.
  • Must have good critical thinking and problem-solving skills.
  • Must be professional and have a strong work ethic.
  • Must have excellent customer service and telephone skills.
  • Familiarity with medical terminology.
  • Assists with key initiatives/process improvements in the department.
  • Must have the ability to adapt and take on additional tasks as requested.
  • Completes at least 80% of goals annually.
  • Flourish Research is an equal employment opportunity employer.
  • Flourish Research complies with the law regarding reasonable accommodation for handicapped and disabled employees.

Benefits

  • Enter medical history and demographic information taken from potential study volunteers into a computerized database.
  • Participate in walk-in screenings, open houses, health screenings, expos and other in-person recruitment events, as assigned.
  • Maintain confidentiality of study protocol information and Protected Health Information (PHI).

Company info

  • Flourish Research is where clinical trials thrive.
  • Flourish Research is one of the industry's most progressive and diversified clinical trial organizations, with strong capabilities across cardiology, metabolic disorders, renal, oncology, CNS, pulmonology, and vaccine research.
  • At Flourish Research, we strive toward excellence.
  • We embrace employees, customers, and patients from these underrepresented groups to help make this vision a reality.
  • Flourish is committed to a safe work environment where all employees, customers, and patients are included, and treated with dignity and respect.
  • The more diversity we have in our team, the more unique perspectives, and ideas we share, and the better prepared we are to serve our communities.
  • WE EMBRACE YOU.
  • WE CELEBRATE YOU!
  • We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.
  • We are actively hiring a Patient Recruitment Specialist to support our Philadelphia, PA site.
  • Sit at a workstation for long periods of time, managing a continuous high volume of calls.
  • Is creative and diligent in recruiting qualified study participants into assigned protocols to fulfill enrollment obligations within the sponsor's timeline while following regulations and rules governing medical ethics, IRB, GCP and ICH guidelines.
  • Ensure that potential study participants are called, screened appropriately, and followed up to provide a timely response.
  • To function as a member of the clinical research team in the recruitment department to help ensure that departmental goals are met across all studies as assigned by the Recruitment Manager.
  • Phone screen potential study participants utilizing the applicable inclusion/exclusion criteria as defined by the study protocol recruitment guide (PRG).
  • Follow-up with all no-shows and update status within CTMS in a timely manner ensuring proper documentation in comments section.
  • Make reminder phone calls for pre-screens and screens scheduled.
  • Be knowledgeable about upcoming studies and communicate thoughts on how to pre-screen, if applicable.
  • Represent Flourish Research in a professional and courteous manner (verbal, written and in appearance) when interacting with Flourish staff, sponsors, contract research organizations (CROs), IRBs, participants, nursing and medical staff members of various clinics, hospitals and physician's offices; Flourish Research contract personnel, as well as any other person(s) when carrying out task and responsibilities.
  • Additional duties as assigned by management.

Visa & Work Authorization

  • iligent in recruiting qualified study participants into assigned protocols to fulfill enrollment obligations within the sponsor's timeline while following regulations and rules governing medical ethics, IRB, GCP and ICH
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This listing is sourced directly from Flourish Research's careers page and normalized into a canonical job model.