Equinox

Studio Manager, Miami

Miami, FL, United States · Part-time

Sponsorship not specifiedDetected 4 days ago

Customer SupportProblem SolvingTime ManagementMentoringOrganizational Skills

About the role

With every ride, we aim to redefine health and happiness.
It comes to life through the ride, the relationships, and the unparalleled hospitality.
We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust.

Responsibilities

Build and foster relationships in your studio, with your instructors and local community
Develop holistic business plans that encompass ridership and retail goals
Analyze and manage studio profit and loss statements
Develop and execute new rider acquisition and retention plans alongside marketing partner

Requirements

Must have superior customer service and hospitality skills
Must be highly organized with the ability to prioritize multiple tasks with tight deadlines
Strong ability to communicate clearly with team members, clients, and senior management
Must have a legal right to work in the United States.

Company info

We're purpose-driven.
It's all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun.
And all of that comes from our people.
Join us-we'd love to have you
To foster an open, diverse, & inclusive community-while embracing each unique individual exactly as they are.
To make a real, lasting impact, we'll work nonstop to embrace and create change.
Because nobody is equal until everyone is equal.
SoulCycle is seeking a Studio Manager who will contribute to the company growth by expertly and efficiently managing their studio and leading their studio team.
The ideal candidate will have a passion for the SoulCycle culture and brand.
This person will be interpersonally savvy with a strong business acumen and have the ability to creatively problem solve and learn on the fly.
This person embodies integrity, confidence, is a role model, is bold, is strategic, and is responsible for and the ultimate owner of the success and health of your business.
The responsibilities and duties of this position described here are representative of those an employee must perform.
This is not a comprehensive list and other duties may be assigned.
Foster the SoulCycle Community and Culture in your studio
Set the weather in your studio so your team loves to come to work
Be a hospitality champion that provides exceptional hospitality to riders and staff, and inspires their team to uphold high hospitality standards and our core values
Acknowledge your teams wins and show gratitude
Identify and execute opportunities with corporate partnerships and community impact
Ensure that all company-wide initiatives are executed in your studio
Proactively address your studio's hiring needs by identifying your team's strengths and areas of opportunity
Provide in the moment feedback and coaching to your team when necessary
Oversee the onboarding, training and development of all new ASMs and part-time hires
Continuously identify and develop high potential employees

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This listing is sourced directly from Equinox's careers page and normalized into a canonical job model.