tenon
Associate ServiceNow Technical Consultant
Indianapolis, IN
Sponsorship not specified$65k-$80kDetected 7 days ago
Code ReviewCRMCustomer SupportCommunicationCollaborationTime Management
About the role
- The Associate Technical Consultant is a hands-on, technical role focused on the day-to-day work of implementing, configuring, and supporting Tenon within customer ServiceNow instances.
Responsibilities
- Developing import sets, data sources, transform maps for data loads and management.
- Supporting customer-facing workshops, discovery sessions, and solution design conversations
- Serving as a trusted technical advisor during implementations and post-go-live support
Requirements
- 1+ years of experience in Information Technology, Software Engineering, or a related field
- Prior experience in a customer-facing role such as implementation consultant, solutions engineer, technical consultant, or professional services
- Demonstrated ability to communicate technical concepts clearly to non-technical stakeholders
- Must have working knowledge in creation/updating of Business Rules, Client Scripts, UI Policies, UI Actions, and Access Control Lists
- Experience in implementation and enhancement of modules like Dictionary Overrides, Reference Qualifiers, Flows, Flow Actions, Database Views, Dictionary Attributes, and Views
- Experience operating in a fast-paced, deadline-driven environment while managing multiple priorities.
- Experience in B2B SaaS is ideal.
Nice to have
- Experience with Now Experience UI Framework is a plus
- Knowledge of marketing automation or CRM solutions is a plus.
- ServiceNow CSA, CIS, or CAD certifications are a plus.
Compensation
- $65k-$80k annual salary based on experience
Benefits
- We don't discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company info
- If something we're working on seems out of reach, it means we are on the right track.
- Our commitment to and belief in each other allows us to blow away our personal and professional goals.
- We work to serve and follow through on our commitments.
- By serving our internal and external customers we reach our goals as a team.
- Assisting in maintaining detailed documentation of application design, logic and code to train customers on the application
- Partnering directly with customers to gather requirements, translate business needs into technical solutions, and deliver high-quality implementations
- Troubleshooting complex issues in collaboration with customers and providing clear, timely communication throughout resolution
- What We're Looking For
Equal opportunity
- equal opportunity employer, and we value diversity at our company.
This listing is sourced directly from tenon's careers page and normalized into a canonical job model.