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Program Director, Lending and Community Capital

Kingston, NY · Director

Sponsorship not specifiedDetected 23 days ago
ComplianceProject ManagementHubSpotFinancial ModelingLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingUnderwritingRenewable Energy

About the role

  • Reporting to the Managing Director, the Director will oversee the growth and performance of two innovative and community-driven programs, HELP and the HELP Fund.
  • This position requires a leader who can balance detail-oriented financial and compliance oversight with effective team leadership and a deep commitment to empathetic lending and community-rooted investment.
  • The ideal candidate will bring extensive experience in lending, community finance, or banking; strong leadership and problem-solving skills; and a demonstrated commitment to and passion for economic, social, and climate justice.

Responsibilities

  • Beyond financing, HELP offers wraparound project management support and includes incentives designed to empower borrowers, build wealth, enhance financial literacy, and support recovery from financial setbacks.
  • Ensure program design and implementation reflect best practices in equitable and empathetic lending, with a focus on expanding access for low- and moderate-income households.
  • Manage the HELP Program Manager and build a growing team, fostering a collaborative, inclusive, and high-accountability culture.
  • Maintain and refine policies, procedures, and systems to support efficient and compliant program delivery.
  • Collaborate with external loan administration partners (NYSERDA and our local banking partner) to ensure alignment.
  • Capital Acquisition and Fundraising (15%) Partner with senior leadership, the Development team, and the Outreach team to execute a diversified fundraising strategy spanning philanthropic, public, and private capital.
  • Support the management of fundraising events, campaigns, and donor communications to increase financial support for the program.
  • Investment Management (10%) Partnering with our external bookkeeper, manage the HELP Fund's financial operations, meticulously tracking donations, investments, returns, and other financial transactions.
  • Collaborate with financial experts to optimize investment strategies, ensure prudent risk management, and maximize returns.
  • Stakeholder Engagement and Partnerships (10%) Build and maintain strong relationships with our banking partner, government agencies (e.g., NYSERDA), community organizations, and contractors.

Benefits

  • HELP provides 2% interest loans that help residents finance home energy upgrades that boost safety, health, energy efficiency, and climate resilience.
  • This program is here to make energy improvements more accessible, impactful, and supportive of long-term financial wellbeing.

Company info

  • We are seeking a strategic, mission-driven Program Director to lead our Home Energy Loan Program (HELP) and HELP Fund.
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