Samaritan Daytop Village
Shift Supervisor
Queens, NY, US · Full-time
Sponsorship not specifiedDetected 23 hours ago
Communication
About the role
- They also help coordinate transportation, track client appointments, and ensure staff follow all health, safety, and privacy rules.
- Supervise the overall shelter environment to ensure rules are followed, the space remains safe and clean, and positive interactions are maintained.
- Oversee client appointments by reviewing schedules, dispatching vehicles, distributing carfare, and assigning escorts as needed.
Responsibilities
- Shift Supervisor supports daily operations at a shelter by ensuring client services run smoothly, safely, and on time.
- Working under the Operations Coordinator, they supervise activities, manage schedules, oversee facility safety and cleanliness, and conduct safety checks such as fire drills and substance use screenings.
- Conduct regular safety and room checks, lead fire drills and evacuations, and step in to monitor kitchen and food prep if food service staff are unavailable.
- Manage the daily schedule of activities, making sure all client services and events happen as planned, and that participants and staff are where they need to be.
- Ensure all paperwork is accurate and complete, and maintain compliance with confidentiality and privacy regulations, including 42 CFR and HIPAA.
Requirements
- Candidates who do not have a current FDNY-80 (F-80) certificate, must be able to obtain it within 90 days of hire and be open to getting CPR and food handling certifications as needed.
- Administer breathalyzer tests or observe urine collection when required by program policy and monitor clients returning from outside appointments.
- Qualifications High School diploma or GED required.
- At least 2 years of experience in human services, preferably with individuals experiencing homelessness or substance use issues.
Compensation
- The compensation offered for this role is dependent on experience and credentials.
Benefits
- Ability and willingness to obtain FDNY F-80 Certificate of Fitness within 90 days of hire.
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This listing is sourced directly from Samaritan Daytop Village's careers page and normalized into a canonical job model.