Samaritan Daytop Village

Samaritan Daytop Village

Shift Supervisor

Queens, NY, US · Full-time

Sponsorship not specifiedDetected 23 hours ago
Communication

About the role

  • They also help coordinate transportation, track client appointments, and ensure staff follow all health, safety, and privacy rules.
  • Supervise the overall shelter environment to ensure rules are followed, the space remains safe and clean, and positive interactions are maintained.
  • Oversee client appointments by reviewing schedules, dispatching vehicles, distributing carfare, and assigning escorts as needed.

Responsibilities

  • Shift Supervisor supports daily operations at a shelter by ensuring client services run smoothly, safely, and on time.
  • Working under the Operations Coordinator, they supervise activities, manage schedules, oversee facility safety and cleanliness, and conduct safety checks such as fire drills and substance use screenings.
  • Conduct regular safety and room checks, lead fire drills and evacuations, and step in to monitor kitchen and food prep if food service staff are unavailable.
  • Manage the daily schedule of activities, making sure all client services and events happen as planned, and that participants and staff are where they need to be.
  • Ensure all paperwork is accurate and complete, and maintain compliance with confidentiality and privacy regulations, including 42 CFR and HIPAA.

Requirements

  • Candidates who do not have a current FDNY-80 (F-80) certificate, must be able to obtain it within 90 days of hire and be open to getting CPR and food handling certifications as needed.
  • Administer breathalyzer tests or observe urine collection when required by program policy and monitor clients returning from outside appointments.
  • Qualifications High School diploma or GED required.
  • At least 2 years of experience in human services, preferably with individuals experiencing homelessness or substance use issues.

Compensation

  • The compensation offered for this role is dependent on experience and credentials.

Benefits

  • Ability and willingness to obtain FDNY F-80 Certificate of Fitness within 90 days of hire.

This listing is sourced directly from Samaritan Daytop Village's careers page and normalized into a canonical job model.