Maersk

Maersk

Sr. Customer Experience Manager

Charlotte, Mecklenburg County · Senior

Sponsorship not specified$120k-$145kDetected 31 days ago

About the role

  • This position is accountable for customer retention, service performance, cost-to-serve optimization, revenue assurance, and the identification of cross-sell and upsell opportunities.
  • The Senior Customer Experience Manager works closely with Regional and Global Account Managers, Program Managers,…

Compensation

  • $120k-$145k

Company info

  • The Senior Customer Experience Manager is responsible for developing high-performing teams that deliver consistent, high-quality customer experience and operational execution across multiple customers.
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This listing is sourced directly from Maersk's careers page and normalized into a canonical job model.