Dilitrust

Account Manager

Philadelphia · Full-time

Sponsorship not specifiedDetected 56 days ago

Account ManagementCustomer SuccessCommunicationCollaborationAdaptability

About the role

As the leading SaaS publisher in Europe, Dilitrust is transforming legal departments worldwide with cutting-edge technology.
Our Impact: From General Meeting reports to AI-assisted contract life management, our teams across France, Spain, Italy, Canada, Mexico, and MEA are the driving force behind our global success.
Our Recognition: Dilitrust has been recognized for offering a positive and stimulating work environment.

As an Account Manager, you will build strategic relationships with legal departments, General Counsel, Corporate Secretaries, Legal Operations teams, CEOs, Board members, and other executive stakeholders across multinational corporations and public sector organizations.
You will act as a product expert and customer advocate internally, collaborating closely with sales, implementation, support, product, development, and marketing teams to ensure an exceptional customer experience.
Building and maintaining relationships with a portfolio of strategic client accounts
Collaborating cross-functionally to support customer needs, escalations, and ongoing initiatives
Monitoring KPIs, customer usage, and business outcomes to support customer value and growth

You have experience managing strategic or enterprise customer accounts within a technology or SaaS environment You have excellent presentation and communication skills
You have a strong desire to learn and become a trusted functional expert across multiple software solutions You are relationship-driven, adaptable, and comfortable navigating complex customer environments
Experience working with legal departments, legal operations teams, governance professionals, or enterprise legal technology solutions is a plus

Join a fast-growing legal technology company within a collaborative and international environment (offices in France, Italy, Spain, Germany, Canada as well as Dubai and Mexico);
A flexible hybrid work model that supports both collaboration and work-life balance

Dilitrust has been recognized for offering a positive and stimulating work environment.
We are proud to have been awarded the "Happy at Work" and "Tech at Work" label since 2019.
Full time, hybrid
DiliTrust is a socially responsible company, committed to the diversity of its teams and to promoting professional equality at all levels.
We are pleased to provide daily support to 2,500 customers in 64 countries, with 80% of major listed companies in major markets like Europe, North America and the middle East.
You will serve as a trusted advisor to customers, helping drive adoption, long-term success, and growth across DiliTrust's legal technology solutions.

This listing is sourced directly from Dilitrust's careers page and normalized into a canonical job model.