R1 RCM
System Access Onboarding Specialist
Remote, USA
Sponsorship not specified$17k-$23kDetected 9 hours ago
SalesforceExcelCustomer SupportEpicCernerCommunicationPublic SpeakingMicrosoft OfficeSharePoint
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
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About the role
- R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.
- Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
- The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up.
Responsibilities
- Collaborate with project managers, service line leaders, IT specialists and other internal stakeholders to implement R1 service lines within an expedited timeframe.
- Discover and develop system access processes with clients that will be followed post go-live
- Document all pertinent information regarding client systems, protocols, contact information and navigation instructions
- Maintain communication with client point of contacts to ensure access is provisioned in a timely manner.
- Manage client facing system access requests.
Skills
- 2+ years of customer service or helpdesk experience
- Proficiency with Microsoft Office suite, including but not limited to: Excel, OneNote Outlook, SharePoint, Teams, and Word
- Ability to communicate customer needs and priorities in regard to HIM systems
- Maintain professional relationships with internal and external contacts
- Understand the importance of HIPPA compliance and security encryption
- Other Qualifications
- Proficient computer skills (including, but not limited to, spreadsheets, Internet, and email) are required.
- Experience in HIM Systems (e.g., Epic, Cerner, Meditech, STAR)
- Basic knowledge of online ticketing systems (e.g., SalesForce, Service Now, Sonder)
Compensation
- For this US-based position, the base pay range is $16.61 - $22.95 per hour.
Visa & Work Authorization
- sation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender,
This listing is sourced directly from R1 RCM's careers page and normalized into a canonical job model.