Wachter; Inc.
Service Project Manager
Lowell, AR
Sponsorship not specified$70k-$90kDetected 26 days ago
Project ManagementSalesAccount ManagementForecastingExcelAR/VRLeadershipCommunicationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- Wachter's greatest asset is the people who work here.
- Join the Wachter family and chart your career path!
- Wachter is currently seeking an experienced Service Project Manager to join our team in our Lowell, AR office.
Responsibilities
- Manage and grow the Service Team to ensure that specific service practices, procedures, and expectations are met, and that team members are fulfilling their assigned responsibilities.
- Challenges others to develop as leaders while serving as a role model and mentor.
- Develop, execute, and adjust service account plans which include communications, documentation, and reporting.
- Manage the development of SLA documentation in conjunction with Sales, Engineering, and Client representatives.
- Identify opportunities for improvement, provide constructive feedback, and implement necessary changes to improve team performance.
- Manage various internal and external resources in a matrix organization while ensuring profitability and strict time constraints are maintained.
- Create bid sheets and contractual proposals for projects.
- Perform quality and safety audits to ensure the quality of all materials and equipment.
- Provide logistical project support.
- Create and maintain project files.
Requirements
- Project management and or service account management experience required.
- At least 2 years of experience managing projects.
- Electrical and Service Channel experience required.
Nice to have
- Experience working with engineered drawings, bid specifications, and construction take-offs is helpful.
- Possess highly developed conflict resolution skills.
- Able to motivate and influence others.
- Proficient with the use of computers, including email, spreadsheets, and Microsoft Office programs, especially Outlook, Excel, and Word.
- Excellent customer relationship and communication skills
- verbal and written.
- High School diploma or equivalent required.
- Bachelor's Degree preferred.
Skills
- Ability to prioritize tasks.
- Must type at least 40 WPM.
- Project Management experience in Construction, Technology, or related fields is helpful.
- Uses systems and processes to bring structure to ambiguity and keep teams aligned.
- Follow us on Facebook, Instagram, Twitter, and LinkedIn.
Compensation
- $70k-$90k
Company info
- Oversee the day-to-day communication with customers, essentially representing the face of Wachter.
- Communicate effectively and collaborate with internal and external stakeholders, customers, technicians, sales team, other departments, upper management, engineers, etc.
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