Wachter; Inc.

Wachter; Inc.

Service Project Manager

Lowell, AR

Sponsorship not specified$70k-$90kDetected 26 days ago
Project ManagementSalesAccount ManagementForecastingExcelAR/VRLeadershipCommunicationProblem SolvingOrganizational SkillsMicrosoft Office

About the role

  • Wachter's greatest asset is the people who work here.
  • Join the Wachter family and chart your career path!
  • Wachter is currently seeking an experienced Service Project Manager to join our team in our Lowell, AR office.

Responsibilities

  • Manage and grow the Service Team to ensure that specific service practices, procedures, and expectations are met, and that team members are fulfilling their assigned responsibilities.
  • Challenges others to develop as leaders while serving as a role model and mentor.
  • Develop, execute, and adjust service account plans which include communications, documentation, and reporting.
  • Manage the development of SLA documentation in conjunction with Sales, Engineering, and Client representatives.
  • Identify opportunities for improvement, provide constructive feedback, and implement necessary changes to improve team performance.
  • Manage various internal and external resources in a matrix organization while ensuring profitability and strict time constraints are maintained.
  • Create bid sheets and contractual proposals for projects.
  • Perform quality and safety audits to ensure the quality of all materials and equipment.
  • Provide logistical project support.
  • Create and maintain project files.

Requirements

  • Project management and or service account management experience required.
  • At least 2 years of experience managing projects.
  • Electrical and Service Channel experience required.

Nice to have

  • Experience working with engineered drawings, bid specifications, and construction take-offs is helpful.
  • Possess highly developed conflict resolution skills.
  • Able to motivate and influence others.
  • Proficient with the use of computers, including email, spreadsheets, and Microsoft Office programs, especially Outlook, Excel, and Word.
  • Excellent customer relationship and communication skills
  • verbal and written.
  • High School diploma or equivalent required.
  • Bachelor's Degree preferred.

Skills

  • Ability to prioritize tasks.
  • Must type at least 40 WPM.
  • Project Management experience in Construction, Technology, or related fields is helpful.
  • Uses systems and processes to bring structure to ambiguity and keep teams aligned.
  • Follow us on Facebook, Instagram, Twitter, and LinkedIn.

Compensation

  • $70k-$90k

Company info

  • Oversee the day-to-day communication with customers, essentially representing the face of Wachter.
  • Communicate effectively and collaborate with internal and external stakeholders, customers, technicians, sales team, other departments, upper management, engineers, etc.

This listing is sourced directly from Wachter; Inc.'s careers page and normalized into a canonical job model.