Modernizing Medicine
Project Manager, CS Operations
Remote - USA
Sponsorship not specifiedDetected 90 days ago
Cloud PlatformsProject ManagementJiraStakeholder ManagementSalesforceCRMAccountingProcess ImprovementCustomer SuccessEHR/EMRLeadershipCommunicationCollaboration
Stay score
odds of building a lasting career here
40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
9 transfer filings in the last year, covering 9 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- This role is responsible for project planning, coordination, risk management, and stakeholder communication, ensuring initiatives are delivered on time, within scope, and aligned to ModMed's strategic goals.
- Project Execution & Management: Execute end-to-end project management for CS Operations initiatives.
- Translate executive leadership priorities into actionable project scopes, resource allocations, and execution roadmaps ensuring that all tasks are completed effectively and aligned with business objectives.
Responsibilities
- The role of the Project Manager, CS Operations, is to oversee and manage the successful execution of moderate-to-complex projects within the Customer Success organization.
- Serve as the central point of contact for project teams across Drive cross-functional alignment between Customer Success and key ecosystem partners (Product, Sales, and Accounting) to ensure seamless delivery.
- Facilitate regular meetings and maintain consistent communication to ensure all functional leads remain aligned on deliverables.
- Proactively escalate roadblocks to the CS leadership and own risk management lifecycle, independently engineering and executing mitigation strategies for complex operational roadblocks.
- Operational Readiness Support:
- Coordinate tactical workstreams to support new product launches and process updates.
- Drive operational efficiencies in how CS Operations executes projects.
- Maintain project dashboards and deliver regular status reports.
- Provide feedback on existing workflows to help drive operational efficiencies within the project management lifecycle.
Requirements
- Bachelor's Degree Required
- End-to-End Project Execution
- SaaS Customer Success / Operations
- Stakeholder Coordination & Alignment
- Tactical Roadmap Tracking & Scheduling
- Operational Reporting
- Cross-Functional Collaboration
- Change Management Implementation
- Process Refinement & Documentation
Skills
- PMP, PMI preferred
- Eligible Modernizers can enroll in a wide range of
- Consistently ranked as a Top Place to Work
- 2025
Compensation
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation.
Benefits
- At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce.
- Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
Company info
- Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code.
- Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process.
Apply directly at Modernizing Medicine →Create a free account for alerts like thisView Modernizing Medicine immigration profile
This listing is sourced directly from Modernizing Medicine's careers page and normalized into a canonical job model.