NCL Bahamas
Casino Marketing Specialist
Miami, Florida · Mid
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About the role
- Assist with casino marketing campaigns and initiatives, including coordinating creative assets, campaign timelines, approvals, and marketing communications.
- Ensure proper communication with the ships regarding partnership special events and groups onboard.
- Coordinate and book travel arrangements for partnership events
Responsibilities
- Build and execute partner marketing campaigns in Salesforce CRM and Salesforce Marketing Cloud, including campaign setup, audience/list coordination, segmentation, creative routing, approvals, launch timing, and follow-up tracking.
- Support the execution of partnership campaigns by managing the systems, processes, and documentation needed to create an executable booking process for agents, partners, and guests, while helping ensure onboard deliverables are fulfilled.
- Support the planning and execution of marketing events, including pre-event coordination, vendor communication, marketing materials, travel logistics, and onboard execution.
- Organize and maintain guest and booking rules for partnership events and campaigns.
- Work with the Business Intelligence team to create and/or update existing booking and financial reporting.
- Maintain partner expense reports in QuickBooks.
- Maintain good working relationships with Casino partners.
- Implement and maintain partnership processes, procedures, calendars, and requirements related to campaign, promotion, and program execution.
- Coordinate partner campaign communications, including Salesforce Marketing Cloud email deployment details, offer messaging, campaign timelines, partner requirements, and internal status updates.
Requirements
- DEGREE TYPE: Bachelor's Degree
- 2-5 years working in marketing, hospitality, casino operations, business operations, or campaign execution.
- At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
- Bachelor's Degree
- FIELD(S) OF STUDY: Marketing, Business or Hospitality
- Acute attention to detail with the ability to identify errors, inefficiencies, and opportunities for improvement. Strong organizational skills with the ability to manage multiple campaign timelines, partner requirements, and operational details in a fast-paced environment. Foundational marketing campaign execution experience, including email campaign coordination, audience/list management, creative routing, approvals, and reporting support. Salesforce CRM and Salesforce Marketing Cloud experience required or strongly preferred, including familiarity with campaign builds, segmentation, list management, email deployments, and reporting. Working proficiency in Microsoft Excel required, including formatting, data cleanup, basic formulas, VLOOKUP/XLOOKUP, and pivot tables. Analytical skills to review campaign, booking, and financial reporting to identify trends and opportunities. Working knowledge of Freestyle Connect reservation system and/or a strong technology background preferred.
- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
- At a Glance
- Brand Overview
- Norwegian Cruise Line
Nice to have
- Acute attention to detail with the ability to identify errors, inefficiencies, and opportunities for improvement.
- Salesforce CRM and Salesforce Marketing Cloud experience required or strongly preferred, including familiarity with campaign builds, segmentation, list management, email deployments, and reporting.
- Working proficiency in Microsoft Excel required, including formatting, data cleanup, basic formulas, VLOOKUP/XLOOKUP, and pivot tables.
- Analytical skills to review campaign, booking, and financial reporting to identify trends and opportunities.
- Working knowledge of Freestyle Connect reservation system and/or a strong technology background preferred.
Skills
- Marketing, Business or Hospitality degree.
Company info
- Regent Seven Seas Cruises
- It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
- They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
- All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
- Oceania Cruises
- New Releases
- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
- The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
This listing is sourced directly from NCL Bahamas's careers page and normalized into a canonical job model.