Hinge Health
Lead Creative Program Manager
San Francisco-HQ · Senior
Sponsorship not specifiedDetected 53 days ago
ReactNext.jsProject ManagementAgileStakeholder ManagementPerformance ManagementCustomer SuccessWebflowLeadershipCommunication
About the role
- Hinge Health recognizes the importance of brand and creative as a strategic lever.
- The role sits at the intersection of creative, content, marketing and development teams translating business priorities into scalable programs, with a particular focus on AI-driven creative operations and our website ecosystem.
Responsibilities
- This role is designed for an advanced program leader who can own complex, multi-workstream initiatives end to end, balancing strategic thinking with hands-on execution and change management across a broad cross-functional landscape.
- Deeply collaborative and empathetic, able to build trust with marketers, designers, content writers, engineers, operations, and external partners, and lead by influence with a solution oriented approach.
- Lead creative tooling and vendor ecosystems Own and optimize the creative tooling stack and manage agencies and vendors defining scopes, SLAs, performance standards, and budgets to maximize value and reliability.
Requirements
- Proven experience leading complex web or digital programs from intake and prioritization through launch and measurement, working across multiple stakeholders and functions.
- Hands-on experience applying AI and automation in creative or marketing contexts (e.g., content generation, workflow automation, performance tracking), including defining success metrics and measuring ROI.
- Experience managing agencies and external vendors, including performance management and budget oversight.
- Ability to thrive in a high-growth, dynamic environment with shifting priorities, exercising sound judgment and proactively surfacing risks and options.
- Equally comfortable in strategy and operations - you can zoom out to align on priorities and zoom in to troubleshoot a broken workflow or mis-scoped brief.
Nice to have
- Proven success designing or evolving AI governance and guidelines for creative and marketing teams (e.g., prompts, approval workflows, quality and compliance standards).
- Familiarity with project/program management methodologies (e.g., Agile, Scrum, Kanban), with a track record of tailoring them to creative and marketing environments
- formal certification (PMP, CSM, etc.) is a plus.
- The company is headquartered in San Francisco, California.
- Learn more at http://www.hingehealth.com
- Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information.
- We'll never ask for financial details during the hiring process and only use "@hingehealth.com http://hingehealth.com" emails.
- If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center.
Skills
- A systems thinker who loves turning ambiguity into clear programs, frameworks, and roadmaps that multiple teams can execute against.
Benefits
- Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients.
- Hinge Health is an
- As a Lead Creative Program Manager on the Brand, Creative & Content (BCC) team, you'll architect and run the systems that power how Hinge Health shows up across the web and key creative channels.
Equal opportunity
- equal opportunity employer and prohibits discrimination and harassment of any kind.
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This listing is sourced directly from Hinge Health's careers page and normalized into a canonical job model.