Panduit
Customer Success Account Manager
USA IL Tinley Park WHQ · Full-time
No sponsorship$60k-$80kDetected 30 days ago
ForecastingSupply ChainProcess ImprovementCustomer SuccessCommunicationCollaborationTime ManagementDemand Planning
About the role
- This role qualifies for a sales incentive plan.
- Please note the salary information shown above is a general guideline only.
- Salaries are based upon candidate skills, experience, qualifications, as well as market and business considerations.
Responsibilities
- Partner with strategic accounts to manage demand forecasting, pipeline visibility, inventory planning, and production readiness to support ongoing business and future projects.
- Monitor order activity, shipment risks, and operational challenges while collaborating with internal teams to resolve issues and support successful project execution.
- Collaborate cross-functionally with sales, pricing, supply chain, product management, and other internal stakeholders to support customer requirements, pricing requests, and project execution.
- Drive operational excellence by analyzing account performance, improving processes, maintaining accurate reporting and forecasting data, and ensuring execution to established service level expectations.
- The Customer Success Account Manager serves as the primary operational partner for assigned strategic accounts, ensuring alignment between customer demand, internal operations, and business objectives.
Requirements
- Bachelor's Degree required or relevant equivalent experience in lieu of degree.
- Applicants must be currently authorized to work in the United States on a full-time basis.
Skills
- Strong time management, communication, and organization skills.
- What We Can Offer You
- Competitive Pay &
Compensation
- The expected annual base salary range for this role is $60,000 - $80,000.
- This role qualifies for a sales incentive plan.
- Please note the salary information shown above is a general guideline only.
Benefits
- Enjoy a robust Total Rewards Program that includes health, financial benefits, and more.
- Work-Life Balance: Flexible work options to help you achieve the perfect work-life balance.
- Generous Time Off: Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community.
- Retirement & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career.
- Parental Leave: Because we care about your family and your future.
- Education: Bachelor's Degree required or relevant equivalent experience in lieu of degree.
Company info
- Serve as the primary operational contact for customers and distributors by leading routine business reviews, communicating updates, and ensuring proactive support throughout the order lifecycle.
- Join us and apply online to be part of the Panduit team.
- At Panduit, we don't just offer a job - we offer a career where your contributions directly impact our customers, the environment and our company's success.
- You'll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements.
- If you're ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!
- All roles, including remote positions, require an in-person interview as part of the hiring process.
Equal opportunity
- We're an Equal Opportunity Employer, dedicated to creating an inclusive workplace for all.
Visa & Work Authorization
- Applicants must be currently authorized to work in the United States on a full-time basis.
Apply directly at Panduit →Create a free account for alerts like thisView Panduit immigration profile
This listing is sourced directly from Panduit's careers page and normalized into a canonical job model.