DebtBook

DebtBook

Senior Implementation Manager

Charlotte, NC · Senior

Sponsorship not specifiedDetected 8 days ago
Project ManagementOnboardingCustomer SuccessCommunicationOrganizational Skills

About the role

  • You will be responsible for engaging DebtBook customers at all levels of their organization to promote the full and referenceable adoption of the DebtBook TMS.

Responsibilities

  • Manage an implementation book of active projects across the enterprise segment
  • Manage the full implementation lifecycle
  • Identify and mitigate delivery risks and maintain ongoing project oversight
  • Establish DebtBook best-practice business system design and mitigate as delivery risks
  • Collaborate with internal DebtBook resources (Operations, Product, etc.) and coordinate with external integration partners like banks
  • Take ownership over the implementation process to drive efficiencies, and continuously improve the overall customer onboarding experience

Requirements

  • 3+ years of relevant implementation experience
  • Treasury or finance background required
  • Willingness and ability to become a product expert on cash, investment, and debt areas of the application
  • Comfort in a fast moving startup environment with shifting business demands

Benefits

  • Competitive salaries plus equity (stock options) for all employees;
  • Comprehensive health, dental, and vision insurance, 401(k) with employer match (100% match on the first 3% and 50% match on the next 2%)
  • Generous leave policies (including unlimited PTO)
  • Professional development opportunities and tuition reimbursement
  • Family and wellness perks
  • State and local governments, public universities, health systems, and the bankers and advisors who serve them run trillions of dollars in debt, cash, and investments on DebtBook.

Company info

  • DebtBook is the financial platform powering treasury and capital markets across the public sector.
  • We've built the most sophisticated treasury platform in public finance - sitting at the intersection of treasury management and a $4 trillion fixed income market that's been waiting for modern infrastructure.
  • Proactively communicate with customers and stakeholders throughout the project
  • Supply high-quality training to customers on product functionality to foster production adoption and high-rate of platform use
  • We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.

Equal opportunity

  • Equal Opportunity Employer.

This listing is sourced directly from DebtBook's careers page and normalized into a canonical job model.