Citizens Financial Group

Head of Web Experience

United States

Sponsorship not specifiedDetected 4 days ago

LLMsA/B TestingContent MarketingLeadershipCommunication

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odds of building a lasting career here

42Risky

Cap-exempt (no lottery)0

Sponsors this role100

Entry-level history0

PERM / green-card track0

Lottery odds40

Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 51 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 47%

Of 30 labor certifications old enough to have been used, 16 expired without the employer filing the next step. Median time from filing to decision: 496 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

25 transfer filings in the last year, covering 25 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

This role oversees the teams responsible for web strategy, digital experience, content management, and production.
The leader ensures that Citizens' web experiences are useful, discoverable, measurable, accessible, compliant, and able to evolve with changing customer behavior and technology.
Hours & Work Schedule - Hours per Week: 40 - Work Schedule: M-F 8-5 4 days in the Westwood MA office 1 day remote.

Responsibilities

Lead the Web Experience function, including Web Strategy, Digital Experience, and Production.
Establish governance and quality controls that keep web experiences accurate, accessible, compliant, secure, and aligned with Citizens' brand and design standards.
Partner with Technology and Engineering on CMS modernization, content-model development, component evolution, dynamic content, and future platform capabilities.
Create clear ownership, decision rights, intake processes, and working relationships across the teams involved in delivering web experiences.
Build and develop leadership talent across the Web Experience organization.

Compensation

The salary range for this position is $x - $y per year/per hour (select one), plus an opportunity to earn an annual discretionary bonus.
Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Benefits

Establish the vision, priorities, roadmap, and operating model for Citizens' public web ecosystem.
Lead prioritization and tradeoff decisions across customer needs, business demand, regulatory requirements, operational work, site health, and modernization efforts.

Visa & Work Authorization

Sponsor structured-content and content-architecture initiatives that improve consistency, reuse, scalability, and machine readability

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This listing is sourced directly from Citizens Financial Group's careers page and normalized into a canonical job model.