Syntegon

Collections Specialist

Raleigh, NC, United States

Sponsorship not specifiedDetected 64 days ago

Account ManagementAccountingSAPCustomer SupportRoboticsCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft OfficeAccounts Payable

About the role

For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients.
Your favorite chocolate and snacks are also sustainably packaged with our help.
The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices.

Responsibilities

Monitor and review past-due accounts, identify discrepancies, and collaborate with internal teams and customers to resolve billing or invoicing issues.
Run regular aging and dunning reports to prioritize collection efforts and support monthly account management processes.
Manage invoice distribution and accuracy, including input into customer-specific EDI systems and sending statements and supporting documentation via mail or email.

Requirements

Associate Degree in Accounting
2+ years of experience in Accounts Receivable
In lieu of degree, 5+ years of experience in a collections capacity

Nice to have

Strong customer service orientation
Excellent communication skills, both written and verbal.
Strong problem-solving abilities.
Highly organized with strong interpersonal skills and capable of working independently with minimal supervision
Proficiency in MS Office, particularly Outlook and Excel.
Knowledge of business systems (SAP is a plus).
We Care About Your Well-Being
At Syntegon, the welfare of our employees is a top priority.

Benefits

Medical, Dental, Vision, and Prescription plans starting from your first day.
Paid Time Off to recharge and enjoy your personal time.
Education Assistance Program to support your continued learning and development.
Join Syntegon and enjoy benefits that help you thrive both at work and beyond.

Company info

Proactively contact customers to collect overdue invoices and ensure timely payments while maintaining accurate records of collection activities.

Visa & Work Authorization

r mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

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This listing is sourced directly from Syntegon's careers page and normalized into a canonical job model.