hms
Patient Care Coordinator - Woodbury, NY
Woodbury, New York · Full-time
Sponsorship not specifiedDetected 20 days ago
Customer SupportPatient CareCommunicationProblem Solving
About the role
- Company Description Hyperbaric Medical Solutions (HMS) is a free-standing provider of hyperbaric oxygen therapy (HBOT) with offices in Manhattan, NY, Woodbury, NY, Miami, FL, Fort Lauderdale, FL, and Randolph, MA.
- HBOT is an established medical modality going through a renaissance, and our innovative medical practice provides this all-natural treatment with applications for a wide range of medical conditions.
- Traditionally, this includes non-healing wounds, soft tissue radiation damage, failed flaps and skin grafts, and others, but as a free-standing medical clinic, HMS has the opportunity to expand the application of HBOT to help many more.
Responsibilities
- Receive and manage phone calls
- Maintain clean, timely, and accurate data entry
- The Patient Success Coordinator performs a variety of functions to support the clinical, billing, and management teams of the organization.
Requirements
- Must be a self-starter
- Computer proficiency. ability to learn and work simultaneously on multiple systems with accuracy
- Strong interpersonal skills with outgoing and professional personality
- Excellent collaborator with strong problem-solving skills
- Excellent, and welcoming, telephone presence - providing a superior patient experience
- Excellent written and verbal communication
- Fluent in English and Spanish
- Not a necessity, but a plus if at least two years of relevant experience in a healthcare office support role or spa/hospitality customer service
Nice to have
- Company Description
- This is an emerging area of medicine that is delivering meaningful results to patients every day.
- Currently, HMS is seeking well qualified candidates for a Full-Time patient care coordinator position.
- Spanish speaking candidates preferred.
- Below is a description of the position and the required qualifications for consideration.
Compensation
- Please include salary requirements and, if possible, two professional references.
Benefits
- All responsibilities and tasks are focused on our mission to serve our patients' health goals.
- Available Benefits for Full Time Include:
- Medical, Dental, Vision
- Flexible Spending (FSA)
- Commuter Benefits
- Work closely with clinical team to retrieve required medical records and coordinate patients' care plans
- Support management, Medical Director, Billing manager and colleagues with any projects and tasks required
This listing is sourced directly from hms's careers page and normalized into a canonical job model.