Iherb
Sr. Manager, Localization and Content
Irvine, CA · Senior
Sponsorship not specified$150k-$165kDetected 11 days ago
LLMsStakeholder ManagementForecastingExcelLogisticsVendor ManagementLeadershipMicrosoft Office
About the role
- This role will be responsible for overseeing translation operations, ensuring high translation quality, managing end-to-end localized user journeys.
- The ideal candidate brings a strong blend of operational excellence, linguistic expertise, and cross-functional leadership.
Responsibilities
- Design and implement optimal localization frameworks, guidelines, and workflows to drive operational excellence and scalability.
- Drive scalability and efficiency across localization operations through automation and best practices.
- Manage the localization budget, including forecasting, planning, and ongoing cost optimization.
- Identify and implement cost-efficiency opportunities through technology workflow improvements, and vendor strategy.
- Establish clear ROI frameworks for localization investments and drive accountability against financial targets.
- Partner with Compliance teams to stay current on regulatory changes impacting digital and e-commerce content, and implement necessary updates.
- Manage and scale relationships with external localization vendors, including LSPs and contractors.
- Drive vendor optimization strategies, including consolidation, onboarding, and continuous improvement initiatives.
- Partner with Product, Marketing, and Regional teams to embed localization early in the development lifecycle and ensure efficient CMS content workflows for localization.
- Data-driven mindset with ability to define success metrics, analyze performance, and optimize outcomes.
Requirements
- Generally requires 10+ years of experience in localization, translation, or content operations with at least 3 years in a leadership role.
- Bachelor's degree in business, technology, or a related field or equivalent experience.
- Proven experience leading multiple operational teams in a fast-paced, rapidly evolving cross-functional initiatives from planning through execution.
Nice to have
- Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Compensation
- The expected salary range for this role is $150,000 - $165,000 USD.
- The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.
Company info
- We are seeking a strategic Senior Manager, Localization and Content to lead and scale iHerb's global localization function across a rapidly expanding footprint of 36+ languages.
Equal opportunity
- iHerb is an Equal Opportunity employer.
This listing is sourced directly from Iherb's careers page and normalized into a canonical job model.