Mastercard
Customer Success Manager, Credit Risk
Toronto, Canada, CA
Sponsorship not specified$142k-$192kDetected 14 hours ago
Data AnalysisA/B TestingExcelCustomer SuccessResearchCommunicationMentoringMicrosoft Office
About the role
- Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
- Focused on thinking big and scaling fast around the globe, the Advisors Client Services team is responsible for end-to-end solutions for a diverse global customer base.
- Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services.
Requirements
- Proven ability to work with both business and technology stakeholders
- Familiarity with credit risk, or financial services analytics products is highly desirable.
- If not, then extensive experience in managing client relationships & multiple stakeholders
- Experience in working with bureau data to derive actionable insights for credit risk models and decisioning.
- Bachelor's degree or equivalent qualification.
- Experience supporting B2B clients, particularly in the banking or fintech sector.
- Strong verbal and written communication skills with the ability to explain complex concepts in a clear and concise manner.
- Advanced Word, Excel, and PowerPoint skills required
Compensation
- 142,000-192,000 CAD
- In line with Mastercard's total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program.
Benefits
- Do not include any medical or health information in this email.
Equal opportunity
- Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
- In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.
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This listing is sourced directly from Mastercard's careers page and normalized into a canonical job model.