C3EL
Enterprise Operations Center Specialist - Junior
Washington, D.C · Junior
No sponsorshipDetected 5 days ago
CybersecurityCustomer SupportCiscoCompTIA
About the role
- Job Title: Enterprise Operations Center Specialist - Junior
- Security Clearance: Ability to Obtain Public Trust
Responsibilities
- Coordinates and manages the resolutions of events and alerts.
Requirements
- U.S. Citizenship, with ability to attain a Public Trust clearance.
- Must have a minimum of 2 years of related experience providing technical support to an enterprise operation center, monitoring and managing enterprise systems and networks using advanced technologies and tools.
- Familiarity with ServiceNow and other enterprise ITSM/monitoring platforms.
- Experience managing vendor escalations and maintaining SLAs.
- A minimum of a High School diploma or equivalent is required.
- Ability to Obtain Public Trust
- (Due to the nature of the work and contract requirements, U.S. Citizenship is required. )
- Performs day-to-day activities required to monitor systems for events or alerts.
Company info
- C3EL is seeking a Enterprise Operations Center (EOC) Specialist to support our mission in Washington, D.C., at the Department of Transportation (DOT) Headquarters' Building.
Visa & Work Authorization
- Security Clearance: Ability to Obtain Public Trust
This listing is sourced directly from C3EL's careers page and normalized into a canonical job model.