AAON
Project Manager I - Customer Advocate
Tulsa, OK
Sponsorship not specifiedDetected 4 days ago
Project ManagementSupply ChainProcess ImprovementCustomer SuccessCustomer SupportCommunicationProblem SolvingTime Management
About the role
- This role contributes to departmental objectives by tracking project progress, maintaining clear communication across teams, and identifying potential risks.
- The Project Manager I works collaboratively with internal departments and external stakeholders to ensure projects remain on schedule and aligned with customer expectations.
- Duties, responsibilities and activities may change at a time with or without notice.
Responsibilities
- The Project Manager I - Customer Advocate supports the coordination and execution of customer orders to drive on-time delivery and customer satisfaction.
- This position also supports continuous improvement efforts by documenting outcomes and identifying opportunities for process enhancements.
- Prepare and distribute project status updates and reports to support visibility and decision-making.
- Participate in project review meetings to gather updates and support issue resolution.
- Maintain accurate documentation related to project progress, timelines, and outcomes.
- Support continuous improvement efforts by documenting lessons learned and identifying opportunities for efficiency gains.
- Support resolution of customer inquiries related to project status or delivery.
Requirements
- Requires a Bachelor's degree in Business, Engineering, or a related discipline;
- 2+ years of experience in project coordination, customer service, or a related role within a manufacturing or industrial environment,
- Knowledge, Skills, and Abilities:
Skills
- Strong organizational and time management skills.
- Effective written and verbal communication skills.
- Basic understanding of project management and customer service principles.
- Ability to work collaboratively across cross-functional teams.
- Strong attention to detail and accuracy.
- Problem-solving skills with a focus on continuous improvement.
Company info
- The company reserves the right to revise this job description at any time.
This listing is sourced directly from AAON's careers page and normalized into a canonical job model.