Foods Connected
Commercial Director - North America
Chicago, Illinois, United States · Director
Sponsorship not specifiedDetected 45 days ago
Data AnalysisCRMAccount ManagementBusiness DevelopmentExcelSupply ChainCustomer SuccessLeadershipCommunicationCollaborationMicrosoft Office
About the role
- We're always keen to welcome talented individuals to join our expanding team.
Responsibilities
- Develop frameworks for account growth, renewal optimization, and cross-sell/upsell opportunities tailored to regional market dynamics.
- Collaborate with SVP of Account Management to align regional goals with global growth objectives.
- Drive adoption of additional Foods Connected products by identifying regional customer needs and aligning solutions.
- Partner with Professional Services to ensure smooth implementation and onboarding for new products in North America.
- Support Sales in pre-sales engagements for expansion opportunities within existing accounts.
Requirements
- Bachelor's degree in Business, Technology, or related field.
- 8+ years of experience in account management, commercial strategy, or customer success within a B2B SaaS environment.
- Proven track record of driving revenue growth through renewals and upsell strategies in North American markets.
- To perform this job successfully, the Commercial Director- North America should have experience with and knowledge of:
- Experience in leading and growing a team in a lean customer driven process.
Nice to have
- Deep understanding of SaaS commercial models, account planning, and customer lifecycle management.
Skills
- Knowledge of software solutions utilised across the Food Industry.
- Microsoft: 365 Suite (Excel, PowerPoint, etc.)
- Demonstrable experience in developing strategic and business plans.
- Strong experience in business development strategies, customer engagement and customer negotiation.
- Strong understanding of finance and measures of performance.
- Familiarity with management best practices & excellent organisational and leadership skills.
- Excellent communication, interpersonal and presentation skills.
- Our software solutions are currently utilised by 10 of the largest food retailers in the world.
- As Foods Connected continues to scale internationally, the North American region represents a critical growth market for Foods Connected.
Compensation
- Competitive Base Salary
Benefits
- Private Medical, Dental & Vision
- Generous Holiday Package - 25 Days Vacation + Public Holidays
- Employee Wellness Program and Classes
- Establish KPIs and reporting mechanisms to track account health, adoption rates, and revenue performance across North America
- Hybrid Flexible Working
Apply directly at Foods Connected →Create a free account for alerts like thisView Foods Connected immigration profile
This listing is sourced directly from Foods Connected's careers page and normalized into a canonical job model.