Matter Health
Patient Advocate - Chattanooga
Chattanooga, TN · Full-time
Sponsorship not specifiedDetected 20 days ago
SalesforceAccount ManagementCustomer SupportCommunicationTime Management
About the role
- The Patient Advocate & Liaison (PAL) is the face of Matter Health within the communities we serve.
- This role is ideal for someone who enjoys working directly with people, thrives in community settings, and is passionate about improving healthcare access for underserved populations.
Responsibilities
- Build trusted, lasting relationships with older adults living in assigned communities
- Support patient outreach, enrollment, scheduling, and ongoing engagement
- Partner closely with Advanced Practice Providers (APPs), Social Workers, Care Navigators, and Operations teams
- Maintain accurate documentation in Salesforce and Athena
- Outstanding communication and relationship-building skills
Requirements
- Valid driver's license and reliable transportation required
Nice to have
- Bilingual Spanish is a plus
Compensation
- 2 volunteer days annually to support causes meaningful to you
Benefits
- Medical, dental, and vision coverage
- Employer-funded HSA and FSA options
- Employer-paid life and disability insurance
- Voluntary illness, accident, and hospitalization coverage
- Access to Matter Health's in-person and virtual care services
- Access to financial wellness resources and support
- Up to 4 weeks of PTO
- Matter Health delivers primary and preventive healthcare directly to older adults living in public housing communities.
- Serve as the primary community representative for Matter Health
- Educate prospective patients about Matter Health's care model and available services
- Assist patients throughout their healthcare journey-from initial introduction through ongoing engagement
Company info
- to improve healthcare access by meeting patients where they are, building trusted relationships within the communities we serve.
- We are rapidly expanding across Tennessee and seeking mission-driven professionals who thrive in fast-paced, people-centered environments.
- Total Healthcare.
- Where you live.
Equal opportunity
- Matter Health is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and are dedicated to creating an environment where every team member feels valued, respected, and supported.
- Matter Health is an equal opportunity employer committed to building a diverse and inclusive workplace.
- We welcome applicants from all backgrounds and experiences and are dedicated to creating an environment where every team member feels valued, respected, and supported.
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This listing is sourced directly from Matter Health's careers page and normalized into a canonical job model.