Otdcareers

Otdcareers

Remote Client Support Agent - San Antonio, TX

San Antonio, Texas, United States · Full-time

Sponsorship not specifiedDetected 12 days ago
CRMCustomer SupportCommunicationProblem Solving

About the role

  • In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns.

Responsibilities

  • Maintain accurate documentation of all client interactions.
  • Familiarity with CRM software and customer support tools.

Requirements

  • Minimum of 1-2 years of experience in customer service or support.

Skills

  • Must have a reliable desktop or laptop computer running Windows 11.
  • High-speed wired internet connection is required.
  • USB headset with noise-canceling capability (wireless headsets are not acceptable).
  • Webcam (built-in or external) is necessary for video interactions.
  • 40 hours per week schedule with overtime opportunities!
  • Hourly base salary + benefits!
  • Paid training & development Benefits.
  • Health Care Plan (Medical, Dental & Vision) Culture.
  • Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
  • Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.

Benefits

  • Must be available to work flexible hours, including potential evenings and weekends.

This listing is sourced directly from Otdcareers's careers page and normalized into a canonical job model.