Otdcareers
Remote Client Support Agent - San Antonio, TX
San Antonio, Texas, United States · Full-time
Sponsorship not specifiedDetected 12 days ago
CRMCustomer SupportCommunicationProblem Solving
About the role
- In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns.
Responsibilities
- Maintain accurate documentation of all client interactions.
- Familiarity with CRM software and customer support tools.
Requirements
- Minimum of 1-2 years of experience in customer service or support.
Skills
- Must have a reliable desktop or laptop computer running Windows 11.
- High-speed wired internet connection is required.
- USB headset with noise-canceling capability (wireless headsets are not acceptable).
- Webcam (built-in or external) is necessary for video interactions.
- 40 hours per week schedule with overtime opportunities!
- Hourly base salary + benefits!
- Paid training & development Benefits.
- Health Care Plan (Medical, Dental & Vision) Culture.
- Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
- Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.
Benefits
- Must be available to work flexible hours, including potential evenings and weekends.
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This listing is sourced directly from Otdcareers's careers page and normalized into a canonical job model.