Portless

Engineering Manager

United States

Sponsorship not specifiedDetected 36 days ago

Code ReviewIncident ResponseExcelSupply ChainLogisticsShopifyLeadershipCommunication

About the role

As the Engineering Manager, you will be the operational heartbeat of our engineering team.

Drive Global Engineering Delivery: Take the technical roadmap defined by leadership, break it down, and execute across a fully distributed team.
You own the sprint commitments, release cycles, and daily momentum across multiple time zones.
You will ensure the team maintains high feature velocity while cleanly carving out capacity for ad-hoc bug triage, prioritization, and resolution without blowing up the sprint.
Own Incident Management & On-Call: Define and run our real-time incident response processes.
Because our logistics platform runs 24/7 across the globe, you will design sustainable, distributed on-call rotations and post-mortem cultures that drive down Time to Restore Service (MTTR).
Architect Asynchronous Workflows: Design, implement, and champion operational processes that minimize the need for real-time meetings.
Ensure high-quality documentation, clear handoffs, and independent execution are core to how the team builds.
Own Delivery Metrics (DORA): Implement, track, and relentlessly optimize key delivery metrics.
You will obsess over Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore Service to ensure a healthy, high-throughput pipeline.
Champion AI-Augmented Engineering: Standardize and optimize the team's usage of modern AI development tools (e.g., Cursor, Copilot, Claude Code).

The Global Startup Operator: 2+ years of experience directly managing a team of ~10 software engineers, with a proven track record of successfully running globally distributed, asynchronous teams.
You know how to categorize severity, shield developers from noise, and keep a cool head during production outages.
You have practical experience utilizing DORA metrics or similar frameworks to diagnose engineering bottlenecks and improve team velocity..
You know how to cultivate psychological safety and prevent burnout-especially when managing distributed on-call rotations-while maintaining a high bar for accountability.
Technical Grounding: While you won't be setting the architecture or writing production code daily, you have a strong engineering background.
You can confidently navigate code reviews, understand modern cloud workflows, and intelligently challenge estimates.
2+ years of experience directly managing a team of ~10 software engineers, with a proven track record of successfully running globally distributed, asynchronous teams.
While you won't be setting the architecture or writing production code daily, you have a strong engineering background.

Prior engineering management experience in Supply Chain, Logistics, or E-commerce verticals.

Reporting directly to the VP of Engineering (who owns technical vision, architecture, and macro-strategy), your sole focus will be execution, people management, and elite delivery metrics.
Conduct high-impact, flexible 1-on-1s, set clear performance expectations, and maintain a highly motivated, inclusive, and unified culture despite geographic distances.
You thrive in a partnership where you own execution and delivery, collaborating seamlessly with the VP of Engineering who owns the technical vision and architecture.
Competitive salary + meaningful equity package.
Team Health: Actively manage, mentor, and coach a close-knit team of ~10 engineers.
Flexible, remote-first, and asynchronous-friendly work environment across multiple time zones across the world.

This listing is sourced directly from Portless's careers page and normalized into a canonical job model.