LiveRamp

LiveRamp

Account Director, Brands

New York, USA · Director

Sponsorship not specified$95k-$112kDetected 15 days ago
Data AnalysisProject ManagementSalesforceCRMNegotiationCustomer SuccessLeadershipCollaboration

About the role

  • We know that inspired teams enlist people from a blend of backgrounds and experiences.
  • And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong.
  • Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

Responsibilities

  • A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust.
  • LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between brands, and across its premier global network of top-quality partners.
  • Own Value Realization & Adoption
  • Leads Renewals & Risk Mitigation
  • Leads renewal strategy and execution
  • Drive Overall Revenue Growth
  • Spearheads data monetization strategy to drive variable revenue growth

Requirements

  • Ability to steer a group of internal stakeholders towards a common objective
  • Ability to plan ahead for what you need to do
  • Ability to source/obtain information that you don't inherently possess
  • Ability to navigate disparate internal and external resources

Nice to have

  • Ability to craft & present summary of value delivered from customer's perspective
  • Strategic insight
  • Able to demonstrate an understanding of clients' business goals and objectives, and ensure our solutions are aligned with their success criteria.
  • Track record of Identifying opportunities for upselling and cross-selling to achieve revenue growth targets.
  • Strong Relationship & Empathy
  • Ability to digest how product/process change might impact customer's business
  • Ability to communicate why change is disruptive and empathize with customer
  • Internship experience during college prior to entering the workforce

Skills

  • Enterprise B2B SAAS CSM experience, with specific emphasis on Data analytics, Cloud, Collaboration or Identity
  • Minimum of 5 yrs as CSM/Account Director in a customer facing role
  • History of growth in seniority of roles or size of accounts preferred
  • Experience managing 15-20 $500k ARR+ accounts at once
  • Strong negotiation/project management skills.
  • Familiarity with LiveRamp and its role in ecosystem, either from brand client or platform side
  • Familiarity with Clean Room solutions, Measurement and/or Collaboration use cases
  • Familiarity with Salesforce or other CRM Software
  • Experience drafting QBRs, executive summaries
  • Experience managing renewals and partnering with Sales on upsells/cross-sells

Compensation

  • Savings: Our 401K matching plan-1:1 match up to 6% of salary-helps you plan ahead.

Benefits

  • Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
  • Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives.
  • Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
  • Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)

Company info

  • LiveRamp's mission is to connect data in ways that matter, and doing so starts with our people.
  • Connecting LiveRampers to new ideas and one another is one of our guiding principles-one that informs how we hire, train, and grow our global team across nine countries and four continents.
  • Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
  • We use automated decision systems (ADS) as part of our recruitment and hiring process.
  • If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know.
  • We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.
  • LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status.
  • To all recruitment agencies: LiveRamp does not accept agency resumes.
  • Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location.
  • LiveRamp is not responsible for any fees related to unsolicited resumes.
  • LiveRamp does not accept agency resumes.

Equal opportunity

  • LiveRamp is an affirmative action and
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This listing is sourced directly from LiveRamp's careers page and normalized into a canonical job model.