Inmar
Representative, PRCM
Headquarters, Winston Salem, NC
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About the role
- Under the minimal supervision of a Manager and through collaboration with senior team members, the Representative in PFM is the day to day point person for assigned clients.
- The Representative engages in numerous interactions with client contacts as well as internal members of the PFM team.
- This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Responsibilities
- Maintain documentation for Spectrum/Incorta users and monthly report validation for SOC audits
- Involve support departments to meet client requests or processing problems, while maintaining accountability for client response
- Perform both payer and client conversion activities
- Lead client conference calls
- Maintain Client Action Plan
- Manage workload to meet agreed upon processing guidelines
Requirements
- At least two years of relevant experience involving customer service, computer usage, data entry and data analysis and a Bachelor's degree in Business Administration, Accounting, or a related field
- OR an equivalent combination of training and experience required to complete the essential functions/job responsibilities of the position.
- Intermediate level of proficiency in Microsoft Office Suite, Microsoft Windows
- Knowledge of accounting procedures on automated systems
- Analytical and Critical Thinking: Ability to tackle a problem by using a logical, systematic, sequential approach.
- The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.
- Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
- Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
- Occasionally required to stand, kneel or stoop, and lift and/or move up to ## pounds.
- Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Nice to have
- Knowledge of computer systems and report generation (AS/400 knowledge preferred)
Benefits
- Maintain HIPAA (Health Insurance Portability and Accountability Act) compliance in all client communication
- Maintain proper storage of paper documentation containing protected healthcare information (PHI) per Inmar HIPAA Policies and Procedures
Company info
- At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career.
- We are an Equal Opportunity Employer, including disability/vets.
Visa & Work Authorization
- This position is not eligible for student visa sponsorship, including F-1 OPT or CPT.
This listing is sourced directly from Inmar's careers page and normalized into a canonical job model.