TED Conferences, LLC

Event Registration & Customer Support Associate

New York, NY, United States · Contract

No sponsorship$50k-$300kDetected 12 days ago

CRMExcelLogisticsCustomer SupportLeadershipCommunicationCollaborationAdaptability

About the role

If you're both a numbers person (strong data management) and a people person (customer service that goes above and beyond), we hope you'll apply.
This is a 9-month engagement, with the possibility of conversion to a full-time role based on business needs and performance.
We will only consider candidates within commuting distance to our NYC office in SOHO and candidates who submit a cover letter.

Support and process attendee registrations, including troubleshooting, payment tracking, creating reports and updating database content.
Lead conference crew and vendor check-in process, including managing pre-conference registration, training and supervising accreditation staff, and overseeing the crew and vendor check-in area.
Provide world-class customer support for event attendees during pre-planning via email and in-person on event day.
Work closely with internal stakeholders and provide general event logistics support (pre-planning, set up, tear down, etc.).

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the person.

New York, NY
Hourly Rate - $30-$35/hour
TED Conferences LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
TED is an equal opportunity employer and contractor engager committed to diversity, equity, and inclusion.

This listing is sourced directly from TED Conferences, LLC's careers page and normalized into a canonical job model.