Williams Lea
Office Services Associate
Santa Monica, CA
Sponsorship not specifiedDetected 30 days ago
Customer SupportCommunicationProblem Solving
About the role
- The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams.
Responsibilities
- Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.
- Familiar with general back office procedures to meet and maintain client satisfaction.
Requirements
- Proven customer service skills are required in order to create, maintain and enhance customer relationships.
- Must be able to meet deadlines and complete all projects in a timely manner.
- Must be able to interact effectively with multi-functional and diverse backgrounds.
Skills
- Good written and verbal communication skills, including professional telephone and email etiquette.
- Attention to detail with good organizational skills.
- Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
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