MongoDB

Renewals Specialist

Toronto

Sponsorship not specifiedDetected 22 hours ago

MongoDBAWSGCPData AnalysisNegotiationCustomer SuccessLeadershipCommunicationCollaborationProblem Solving

About the role

MongoDB is looking for a driven and results‑oriented Renewal Specialist to join our Renewals Team in the Americas region.
You will work closely with our sales and customer success teams to offer an outstanding customer experience, ultimately contributing to the growth and retention of our customer portfolio within your territory.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win.

Proactively manage the end-to-end renewal process for assigned customer accounts, owning timelines, coordination, and execution to drive strong retention outcomes
Build and maintain strong relationships with customers to understand their usage, needs, and challenges

1+ years of experience in a customer facing sales or revenue role within a fast-paced, competitive environment

Salary is one part of MongoDB's total compensation and benefits package.
Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
$90,300 - $90,300 CAD

Work on upcoming renewals and engage with customers 120 days in advance to secure timely renewals
Act as a trusted advisor to customers, providing insights and solutions to maximize the value they receive from MongoDB

This listing is sourced directly from MongoDB's careers page and normalized into a canonical job model.