Couchbaseinc

Couchbaseinc

Engagement Manager

United States

Sponsorship not specified$130k-$152kDetected 26 days ago
NoSQLProject ManagementCustomer SuccessLeadershipProblem Solving

About the role

  • With Couchbase, organizations bring their data to life, launching game‑changing customer experiences, exploring the limitless potential of AI, and seamlessly extending applications from the cloud to the edge and beyond.
  • Couchbase's AI‑ready technology and enterprise partnership model eliminate complexity and reduce total cost of ownership, enabling teams to stay agile, innovative and secure.
  • Couchbase believes data should never slow you down, but act as the foundation for your next breakthrough.

Responsibilities

  • Strategic Account Leadership: Own the delivery strategy and execution roadmap for a portfolio of Couchbase's most critical enterprise accounts.
  • Value Realization: Define, track, and deliver clear success metrics, statements of work, and business outcomes to ensure rapid adoption and high ROI.
  • Cross-Functional Orchestration: Lead large-scale, multi-phase customer journeys (migrations, cloud transformations, expansions) by aligning Professional Services, Solutions Engineering, Support, and Partners.
  • lead Executive Business Reviews (EBRs) and strategic planning sessions.
  • Commercial Growth & Risk Mitigation: Partner with Account Executives and CSMs to identify expansion signals, protect renewals, and proactively resolve complex escalations.
  • Executive Advisory: Establish deep relationships with C-level and senior technical stakeholders; lead Executive Business Reviews (EBRs) and strategic planning sessions.
  • Own the delivery strategy and execution roadmap for a portfolio of Couchbase's most critical enterprise accounts.
  • Define, track, and deliver clear success metrics, statements of work, and business outcomes to ensure rapid adoption and high ROI.
  • Partner with Account Executives and CSMs to identify expansion signals, protect renewals, and proactively resolve complex escalations.
  • Be valued, Create value approach

Requirements

  • Exceptional structured thinking, problem-solving skills, and the ability to influence senior executives and navigate ambiguity without authority.
  • What You Bring (Required):

Nice to have

  • Domain knowledge in data platforms, NoSQL databases, or cloud infrastructure.
  • A foundational background in technical program delivery or IT consulting.
  • What This Role Is-and Isn't
  • Note to Candidates: This is a high-level, customer-facing leadership role centered on business outcomes and strategic orchestration.
  • We actively encourage applications from individuals of all backgrounds-including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities.
  • If you see a role that excites you, but don't meet every qualification, we still encourage you to apply.
  • Studies show underrepresented talent is less likely to apply unless they meet all the criteria.
  • We encourage you to apply if you're excited about the role and can bring strong contributions to our team.

Skills

  • Couchbase, the operational data platform for AI, empowers businesses to succeed by bringing data to life in new ways.
  • Major market-leading companies rely on Couchbase for mission critical operational, analytical, mobile and AI workloads.
  • Visit couchbase.com and follow us on LinkedIn and X.
  • Apply today!
  • Engagement Manager
  • Role Summary

Compensation

  • $130,000 - $152,000 USD
  • At Couchbase, we believe innovation thrives when diverse perspectives are at the table.
  • We actively encourage applications from individuals of all backgrounds-including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities.
  • If you see a role that excites you, but don't meet every qualification, we still encourage you to apply.
  • Studies show underrepresented talent is less likely to apply unless they meet all the criteria.
  • We encourage you to apply if you're excited about the role and can bring strong contributions to our team.

Benefits

  • Generous Time Off Program
  • Wellness Benefits
  • A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
  • Retirement program* and Business Travel Insurance
  • We value diverse educational and career backgrounds.

Equal opportunity

  • Couchbase is committed to being an equal opportunity employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law.
  • Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.
  • By using this website and submitting your information, you acknowledge our Candidate Privacy Notic
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This listing is sourced directly from Couchbaseinc's careers page and normalized into a canonical job model.