purplebrand
Sales Supervisor
New York, New York
Sponsorship not specifiedDetected 20 days ago
CRMSalesInventory ManagementShopifyLeadershipCommunicationMentoring
About the role
- Purple Brand is seeking an experienced, results-driven Sales Supervisor to join our SoHo Flagship team.
- The ideal candidate has 3-5 years of luxury, contemporary, or premium retail experience, strong clienteling capabilities, leadership experience, and a passion for fashion, culture, and delivering elevated service.
- Coach associates on selling techniques, clienteling strategies, and service standards to maximize performance.
Responsibilities
- Lead by example in achieving and exceeding individual sales goals and key performance indicators (KPIs), including Sales Volume, Units Per Transaction (UPT), Average Transaction Value (ATV), Client Acquisition, and Client Retention.
- Deliver a best-in-class client experience through personalized styling, product expertise, and relationship building.
- Build and maintain a robust local and international client book while fostering long-term relationships that drive repeat business.
- Assist management with onboarding, training, and developing team members.
- Provide real-time coaching and feedback to support individual and store performance goals.
- Support management in executing business strategies, sales initiatives, and client development programs.
- Partner with store leadership to ensure operational excellence and consistent execution of company standards.
- Maintain an elevated sales floor environment that reflects the standards of a luxury retail experience.
- Support visual merchandising, floor moves, replenishment, and merchandising initiatives.
- As a key leader on the sales floor, the Sales Supervisor is responsible for delivering an exceptional client experience, driving sales performance, supporting daily store operations, and leading by example to inspire and develop the team.
Requirements
- 3-5 years of experience in luxury, contemporary, premium, or fashion-focused retail sales.
- Proven track record of achieving and exceeding individual and store sales goals.
- Ability to prioritize and adapt in a fast-paced retail environment.
- Ability to stand for extended periods and lift up to 30 pounds when necessary.
- Strong clienteling skills with the ability to build, maintain, and grow a high-value client base.
- Experience coaching, motivating, and developing retail teams.
- Experience utilizing CRM and clienteling tools to drive business performance.
- Exceptional communication, organization, and follow-through skills.
- Passion for fashion, luxury, culture, and emerging trends.
- Flexible availability including evenings, weekends, and holidays.
- About Purple Brand
- Founded in 2017, Purple Brand was built on the belief that luxury fashion should be both elevated and wearable. Renowned for its industry-leading denim, innovative washes, and contemporary silhouettes, the brand merges luxury craftsmanship with streetwear sensibility to create a modern uniform for a global community of creators, athletes, artists, and cultural tastemakers.
Nice to have
- Previous supervisory, keyholder, or leadership experience within a retail environment strongly preferred.
- Shopify POS experience preferred.
Compensation
- Support and motivate the sales team to achieve daily, weekly, monthly, and annual sales objectives.
Benefits
- Comprehensive extended health benefits package
- Assist with scheduling priorities, floor coverage, and daily business needs as directed by management.
- Oversee shipment processing, stock organization, inventory management, and cycle counts.
Equal opportunity
- Equal Opportunity Employer and is committed to fostering an inclusive workplace where creativity, individuality, and diverse perspectives are celebrated.
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