Foresters Financial™

Foresters Financial™

French Bilingual – Evergreen Posting

Toronto

Sponsorship not specifiedDetected 35 days ago
RecruitingCustomer SupportResearchCollaboration

About the role

  • Job Description Key Responsibilities: - Answer inbound service-related calls regarding all aspects of doing business with Foresters Financial and Foresters Financial activities.
  • Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities.
  • If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment.

Responsibilities

  • Bilingual (FR) Customer Service Representative, Administrative Support
  • Bilingual (FR) Client Support Representative L1
  • Foresters Financial believes superior performance helps us drive innovation and customer service excellence.

Requirements

  • 3-5 years of customer service experience with a passion for service excellence is an asset.
  • Ability to meet tight timelines under pressure while delivering quality service
  • College Diploma or University Degree an asset
  • Previous inbound contact center experience is an asset.
  • Proficient in English and French (verbal and written) to effectively communicate with internal and external customers/partners and vendors is required
  • Technical/analytical skills within established systems, standards, and clearly defined procedures within in a structured job environment

Compensation

  • We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it's flexible enough to meet the needs of our employees.

Benefits

  • Maximize opportunities to evolve the customer relationship by providing excellent customer service and promoting the benefits of being a Foresters member
  • We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it's flexible enough to meet the needs of our employees.

Company info

  • Here are a few roles we are hiring for:

Equal opportunity

  • Employment and Inclusion - at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants.
  • We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.
  • Thank you for choosing Foresters.
  • Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.

This listing is sourced directly from Foresters Financial™'s careers page and normalized into a canonical job model.