Loopback Analytics
Specialty Pharmacy - Client Success Analyst
Dallas, Texas, United States · Full-time
No sponsorshipDetected 33 days ago
SQLSalesExcelCustomer SupportPatient CareCollaboration
About the role
- About the Job Loopback Health is hiring a Client Services Analyst to be the main point of contact between Loopback Health and our Health System clients.
- The Client Services Analyst will provide a link between data integration, the analytics pipeline, and client management.
- They will serve as a point of continuity across the maturation of the client relationship, including the end of the sales cycle, the software implementation process, product go-live, and ongoing client engagement thereafter.
Responsibilities
- Operate as the lead point of contact for all matters specific to the assigned client base
- Maintain a healthy client portfolio by engaging with clients, driving client return on investment, and continually nurturing the relationship of Loopback with its client base
- Validate report changes to ensure minimal client disruption when releasing new reports
- Write and maintain client-specific logic to tag populations of interest, improving client navigation of platform
Requirements
- Experience with Microsoft PowerBI
- Experience managing the implementation, optimization, utilization, and maintenance of large data sets
- Strong independent worker/self-starter with ability to work individually, while simultaneously contributing in a team environment
- Ability to work with aggressive schedules and deadlines
- All applicants must be currently authorized to work in the United States on a full-time basis.
Nice to have
- Experience with SQL and ability to write advanced formulas in data management languages
- Bachelor's degree in Computer Science, Information Systems, Business, or related field
- Preferred Experience:
Benefits
- Loopback Health is hiring a Client Services Analyst to be the main point of contact between Loopback Health and our Health System clients.
Visa & Work Authorization
- This employer will not sponsor applicants for employment visa status (e.g., H1-B) for this position.
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This listing is sourced directly from Loopback Analytics's careers page and normalized into a canonical job model.