Loopback Analytics

Loopback Analytics

Specialty Pharmacy - Client Success Analyst

Dallas, Texas, United States · Full-time

No sponsorshipDetected 33 days ago
SQLSalesExcelCustomer SupportPatient CareCollaboration

About the role

  • About the Job Loopback Health is hiring a Client Services Analyst to be the main point of contact between Loopback Health and our Health System clients.
  • The Client Services Analyst will provide a link between data integration, the analytics pipeline, and client management.
  • They will serve as a point of continuity across the maturation of the client relationship, including the end of the sales cycle, the software implementation process, product go-live, and ongoing client engagement thereafter.

Responsibilities

  • Operate as the lead point of contact for all matters specific to the assigned client base
  • Maintain a healthy client portfolio by engaging with clients, driving client return on investment, and continually nurturing the relationship of Loopback with its client base
  • Validate report changes to ensure minimal client disruption when releasing new reports
  • Write and maintain client-specific logic to tag populations of interest, improving client navigation of platform

Requirements

  • Experience with Microsoft PowerBI
  • Experience managing the implementation, optimization, utilization, and maintenance of large data sets
  • Strong independent worker/self-starter with ability to work individually, while simultaneously contributing in a team environment
  • Ability to work with aggressive schedules and deadlines
  • All applicants must be currently authorized to work in the United States on a full-time basis.

Nice to have

  • Experience with SQL and ability to write advanced formulas in data management languages
  • Bachelor's degree in Computer Science, Information Systems, Business, or related field
  • Preferred Experience:

Benefits

  • Loopback Health is hiring a Client Services Analyst to be the main point of contact between Loopback Health and our Health System clients.

Visa & Work Authorization

  • This employer will not sponsor applicants for employment visa status (e.g., H1-B) for this position.

This listing is sourced directly from Loopback Analytics's careers page and normalized into a canonical job model.