Athena Club

Retail Operations & Insights, Sr. Analyst

New York, New York · Senior

Sponsorship not specified$75k-$90kDetected 64 days ago

ExcelSupply ChainLogisticsCommunicationCollaborationProblem SolvingOrganizational Skills

About the role

We are looking for a detail-oriented and collaborative Retail Operations & Insights Senior Analyst to join our Retail team.
This is an excellent opportunity for someone who thrives in a fast-paced CPG environment and takes pride in keeping the supply chain running without friction.

Own the end-to-end lifecycle of retailer purchase orders, from receipt and confirmation through on-time shipment and delivery.
investigate root causes and drive corrective actions.
Communicate shipping windows, retailer routing guides, and labeling requirements to warehouse partners, ensuring compliance to minimize chargebacks and retailer penalties.
Maintain up-to-date shipping instructions and SOPs for each retail account, updating warehouse partners as routing or compliance requirements change.
Work closely with Retail Account Leads, Supply Chain, and Data Insights to ensure inventory availability aligns with retailer order demand.
Track and report on order fill rates, on-time delivery, and chargebacks; investigate root causes and drive corrective actions.
Support new retailer onboarding by documenting order management workflows and communicating requirements across teams.
Athena Club is building the next-generation personal care company, and we're just getting started.
We're redefining everyday personal care through innovation, transparency, and design-led thinking, transforming daily routines into rituals.
This role is a rare opportunity to help shape Athena Club's next chapter, driving strategy, execution, and long-term impact as we build an iconic modern personal care brand.

2-4 years of experience in retail operations, supply chain, or customer logistics, preferably within a CPG or consumer goods environment.
Proficiency in Microsoft Excel and Google Sheets.

We're looking for experienced, entrepreneurial leaders who thrive in fast-moving environments, take full ownership, and know how to scale teams, systems, and outcomes.

Over the past 12 months, we've doubled our business, accelerated our retail momentum, and expanded our reach as more customers turn to Athena for beautifully designed, high-performance essentials.
With strengths in world-class product development, compelling storytelling, and a brand built to stand out on shelf and in culture, we're entering an exciting new phase of category expansion and national growth.

Equal Opportunity & Inclusion Athena Club is an equal opportunity employer and is committed to building an inclusive workplace.

te on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, citizenship status, disability, veteran status, genetic information, marital status, or any other ch

This listing is sourced directly from Athena Club's careers page and normalized into a canonical job model.