nitrosoftwareinc

nitrosoftwareinc

Senior Manager, Channel Operations & Partner Programs

Toronto, Canada · Senior

Sponsorship not specifiedDetected 12 days ago
Data VisualizationHubSpotSalesforceCRMSalesForecastingCustomer SuccessLeadership

About the role

  • The right person will not simply administer systems.

Responsibilities

  • We aim to create an environment where talented individuals are empowered to excel.
  • How we collaborate, innovate, and engage with one another is important to us.
  • The Sr Manager Channel Operations & Partner Programs will own the operating infrastructure that enables Nitro's partner ecosystem to scale globally.
  • They will identify operational friction, build repeatable workflows, improve partner and internal user experience, and create the reporting discipline needed to drive channel revenue, partner productivity, and executive visibility.
  • Own the operational foundation for Nitro's global channel business across North America, EMEA, and APAC.
  • Design, document, and improve scalable processes for partner onboarding, deal registration, partner applications, account mapping, growth planning, incentives, reporting, and partner lifecycle management.
  • Identify gaps in current channel workflows and partner with cross-functional teams to implement cleaner, more reliable operating models.
  • Ensure channel processes are simple enough for field teams and partners to follow, while robust enough to support global scale.
  • Own the day-to-day administration and continuous improvement of Nitro's channel technology stack, including Salesforce, Allbound, Pax8-related workflows, and other partner systems.

Requirements

  • 7+ years of experience in Channel Operations, Partner Operations, Revenue Operations, Sales Operations, or Partner Program Management within a B2B SaaS environment.

Nice to have

  • Hands-on Salesforce experience required
  • experience with partner portals, marketplace platforms, and partner ecosystem tools strongly preferred.
  • Experience with tools such as Allbound, Pax8, HubSpot, Gong, Clay, Claude, Tableau, or similar platforms preferred.

Company info

  • A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team. With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
  • How We Work:
  • We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:
  • One team, One mission
  • A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team.
  • With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
  • Our work is driven by 5 key principles:
  • Our collective dedication to Nitro's mission defines us.
  • Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.
  • Own it
  • We take full ownership of our actions and decisions.
  • We empower one another to lead with confidence, creativity, and a solutions-focused mindset.

This listing is sourced directly from nitrosoftwareinc's careers page and normalized into a canonical job model.