Harris healthcare

(Remote) Credit Balance Representative

Tennessee, United States, USA

Sponsorship not specified$18k-$25kDetected 21 days ago

ComplianceAccountingExcelCustomer SupportHIPAAEHR/EMRPatient CareLeadershipCommunicationProblem SolvingMicrosoft OfficeAccounts Payable

About the role

MEDHOST, a division of Harris; is seeking a Credit Balance Specialist who will analyze credit balances to determine their cause, facilitate account resolution, and post refunds as needed.
The position requires professional Customer interaction and adherence to MEDTEAM best practice methodologies.
This remote role welcomes candidates anywhere in the US in the Central timezone.

Monitors and reports to leadership of any trends identified and documents cash posting/credit balance/refunding issues.
Develop workflows to improve internal process and efficiency.
Maintain the effectiveness and implementation of the MEDHOST Quality Management System and meet applicable regulatory requirements as needed.
Performs other duties as assigned.
Recommends, maintains and updates department documentation.
Maintains documentation regarding Customer interaction.
Maintains in-depth knowledge of software core products.
Maintain application & industry knowledge through self-study and by attending training classes.
This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success.

Basic knowledge of business office terminology.
Proven ability to understand and interpret reason for patient accounting credit balances, payor overpayments.
Knowledge of the full revenue cycle process.
Good interpersonal skills that include the ability to effectively communicate in both writing and verbally.
Must be detail oriented, function effectively under stress, organized, ability to multi-task and analytical skills required.
Ability to retain and protect confidential material.
Must be able to follow directions and to perform work according to department standards when no directions are given.
Accurately enters and submits time by the required departmental deadlines.
Provide training in areas of expertise and support for training documents necessary to assist clients as required.

3 weeks' vacation and 5 personal days
Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
Employee stock ownership and RRSP/401k matching programs
MEDHOST, founded in 1984 and headquartered in Franklin, Tennessee, is a leading provider of healthcare information technology solutions.
Serving over 1,000 healthcare facilities nationwide, MEDHOST offers a comprehensive suite of products, including electronic health records (EHR), financial management systems, and patient engagement platforms.
Their mission is to empower healthcare organizations to enhance patient care and improve business operations through innovative, user-friendly solutions.
Harris Computer Corporation, further strengthening its position in the healthcare IT industry.

Works to facilitate account resolution of refunds through attention to detail, problem solving and dedication servicing customers.
Harris is a leading provider of mission critical software to the public sector in North America.
Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

This listing is sourced directly from Harris healthcare's careers page and normalized into a canonical job model.