Generac
Service Coordinator
Zeeland, MI - USA
Sponsorship not specifiedDetected 4 days ago
Customer SupportPower Electronics
About the role
- We are Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals.
- Powering Michigan since 1997, we pride ourselves on an ongoing tradition of providing excellent products and outstanding service for our customers. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.
Responsibilities
- Use specific customer portals as needed to manage all open work orders
- Support of other Service departmental roles on an as-needed basis
Requirements
- While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.
Nice to have
- One to three years of administrative experience in a service-related business
- One to three years of scheduling field technicians and/or customer service
- Physical Demands:
- While performing the duties of this job, the employee is regularly required to talk and hear
- and use hands to manipulate objects or controls.
- The employee is regularly required to stand and walk.
- On occasion the incumbent may be required to stoop, bend or reach above the shoulders.
- The employee must occasionally lift up to 25 pounds.
Benefits
- Specific conditions of this job include are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus.
Company info
- We are Wolverine Power Systems, a leader in industrial power solution sales, service, and rentals.
- Powering Michigan since 1997, we pride ourselves on an ongoing tradition of providing excellent products and outstanding service for our customers.
- We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.
- We are looking for a Service Coordinator to join the Dispatch team at our Zeeland, Michigan, location!
- The Service Coordinator position will be responsible for creating jobs, answering incoming service calls, dispatching the technicians, maintaining the job calendar (tech schedules), and managing overall administrative workflow for the Service Department.
- Scheduling preventative maintenance and repairs with customers
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This listing is sourced directly from Generac's careers page and normalized into a canonical job model.