eventconnect

eventconnect

Hotel and Event Management Specialist

London, Ontario

Sponsorship not specifiedDetected 20 days ago
ProcurementInventory ManagementEMI/EMCResearchCommunicationCollaborationProblem Solving

About the role

  • At EventConnect, our clients are the focus of our teams each and every day.
  • The Event Management Specialists are responsible for overseeing all aspects of event management in the post-contracting process, including reservation compliance, inventory management, event strategy, and various forms of hotel suppor t.
  • Please note, this posting is for future opportunities only; no current vacancy.

Responsibilities

  • Lead in managing incoming inquiries across the hotel's phone, inbox and live chat, ensuring timely, accurate, and professional response
  • Support the EMC team as needed, with incoming inquiries within the Hotels inbox.
  • Monitor and manage event performance for cross-department strategy meetings.
  • Perform market research
  • Our product, EventConnectTM, connects event organizers, hotels, and cities, offering a better way to manage communication, marketing, in-depth reporting, and everything in between.
  • As an Event Management Specialist, you will have the opportunity to work alongside a Procurement Specialist to assist with securing the best hotels and rates for our events and train hotels on our platform to create value for both the hotels and the athletes/families.

Requirements

  • Ability to multitask and be agile in a fast-paced environment
  • Knowledge of the hotel industry and brand standards
  • Intimate knowledge of contracts and the ability to contract
  • Ability to calculate revenue minimums and understand revenue targets
  • A minimum of 2 years of hotel experience
  • Should an applicant be selected for an interview, please inform EventConnect of any required accommodations.
  • Draft, review & approve hotel contracts as required, including assisting with loading contract data into the EventConnect software.
  • Accepts and welcomes new challenges
  • Accountable for being a team member and contributing to goals
  • Friendly, professional, and confident nature, both on the phone and through email communications
  • Strong problem-solving skills and the ability to collaborate with others
  • An organized approach to completing your work to ensure clients and hotel relationships are strengthened
  • A University or College graduate
  • EventConnect welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should an applicant be selected for an interview, please inform EventConnect of any required accommodations. If an applicant or successful candidate requests an accommodation, adjustments to support specific needs will be made.
  • W e thank all candidates who apply, Only those selected for screening and an interview will be contacted.

Compensation

  • Competitive salary and benefits

Benefits

  • The individual will be expected to provide periodic coverage for the after-hours emergency line and may be scheduled for limited holiday availability as business needs require.

Company info

  • At EventConnect, we've built a team of sports and technology enthusiasts who work each day to support our partners.
  • We believe these values promote cross-departmental collaboration to enhance our partners' and customers' experience and service.

This listing is sourced directly from eventconnect's careers page and normalized into a canonical job model.