Petco
Animal Care Specialist
0202 - Mount Vernon, WA, USA
Sponsorship not specified$17k-$25kDetected 35 days ago
SalesInventory ManagementCustomer SupportCommunication
About the role
- Want to help pets live their best lives?
- We're proud to be where the pets go and where the pet people go.
- Our core values capture that spirit as we work to improve lives by doing what's right for pets and people. - Pet First - Protect & Empower.
Responsibilities
- Actively support customer interactions using Petco's selling model.
- Mentor and educate partners on animal care standards, maintenance routines, and best practices.
- Maintain professional, clean, and well-presented animal habitats and aquatic areas.
- Support the achievement of department sales, margin, and shrink goals.
- Efficiently order live animals, supplies, and related merchandise in partnership with the sales team to support inventory integrity and business goals.
- Perform additional duties and special projects as needed to support Pet Care Center operations.
- Perform routine housekeeping duties, including cleaning habitats and tanks, sweeping and mopping floors, dusting, and facing merchandise.
- Customer Experience & Sales Support
- Support Omni-channel and in-store initiatives through consistent execution and customer engagement.
- Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.
Requirements
- Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
- Strong knowledge of animal care, husbandry, and maintenance practices.
- Demonstrated ability to educate others and communicate effectively.
- Completion and ongoing maintenance of the Petco Animal Care Certification Program required.
- Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
- Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
- Experience & Skills
- Strong customer service mindset with an aptitude for selling behaviors.
- Basic business, math, and inventory management skills.
- Strong organizational, interpersonal, and communication skills.
- Essential Functions & Work Environment
- This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.
- The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
- Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
Nice to have
- High school diploma or GED preferred.
Compensation
- Hourly or Salary Range will be reflected above.
Benefits
- As a Companion Animal Specialist, you are the primary expert and advocate for the health, welfare, and proper care of companion animals and aquatic life within the Pet Care Center (PCC).
- For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits
- Ensure the health, safety, and proper care of all companion animals and aquatic life in accordance with Petco standards, policies, and procedures.
- Complete and verify required animal care tasks, including hourly animal health checks, wellness documentation, maintenance logs, and incident reports.
- Serve as the primary resource for animal care education for customers and PCC partners.
- Analyze inventory data and identify opportunities to improve in-stock levels, shrink, and operational efficiency.
Company info
- Deliver knowledgeable, compassionate, and solution-focused service to customers.
- In 1999, we founded Petco Love.
This listing is sourced directly from Petco's careers page and normalized into a canonical job model.