Knak
Manager, Security & IT
Ottawa, ON
Sponsorship not specifiedDetected 60 days ago
BashPowerShellCybersecurityComplianceStakeholder ManagementOperations ManagementResearchLeadershipCommunicationCollaborationMentoring
About the role
- This role is first and foremost a security and compliance leadership position.
- You'll serve as Knak's subject matter expert on security frameworks, governance, risk management, and organizational security practices.
- You do not need to be the most technical IT expert in the room.
Responsibilities
- At the same time, you'll manage the operational IT function by overseeing priorities, workflows, vendors, and team support to ensure employees have a secure and reliable technology experience.
- This role will directly manage the IT function and act as the bridge between security, compliance, and day-to-day IT operations.
- Partner with internal stakeholders and external auditors to support successful audits and ongoing compliance efforts
- Develop and maintain security policies, standards, procedures, and internal documentation
- Support Governance, Risk, and Compliance (GRC) initiatives and ongoing program improvements
- Partner with teams across Engineering, Product, Operations, and Leadership to promote secure practices
- Help drive behavior change and accountability around security and compliance responsibilities
- Manage and prioritize the day-to-day IT support function and employee technology experience
- Lead and support the IT function, providing direction, prioritization, and coaching
- Partner with external vendors and managed service providers to support infrastructure, endpoint management, and operational needs
Requirements
- At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as v ideo interviews which are transcribed with AI.
Skills
- Ensure reliable operation of internal systems, collaboration tools, and core business applications
Company info
- Help improve IT processes, documentation, and operational scalability as the company grows
- We're looking for a Manager, Security & IT to lead Knak's security and compliance programs while overseeing the company's internal IT operations and support function.
- Instead, we're looking for someone who can lead with strong judgment, prioritize effectively, drive accountability, improve processes, and partner cross-functionally to scale secure operations across the business.
- At Knak we have four foundational pillars.
- Culture, customers, product and growth.
- We offer an extremely rewarding, second to none work environment as acknowledged by Ottawa's Best Places to Work 2025!
Equal opportunity
- If you require ANY accommodation to the interview process please contact culture@knak.com.
This listing is sourced directly from Knak's careers page and normalized into a canonical job model.