lhw
Sr. Manager, Revenue Strategy & Enablement
New York, New York · Senior · Full-time
Sponsorship not specified$100k-$120kDetected 20 days ago
Project ManagementExcelAuditingPerformance ManagementCommunicationOrganizational SkillsMicrosoft Office
About the role
- This role plays a critical part in ensuring a consistent, high-impact experience across the member lifecycle while driving operational excellence, alignment, and measurable revenue growth.
- Please expect some domestic or international travel on a quarterly basis.
- This is a full-time position located in New York City.
Responsibilities
- Lead and execute the end-to-end onboarding experience for hoteliers in key commercial roles, including Directors of Revenue and Reservations, ensuring a smooth and successful transition into the LHW network.
- Partner closely with Implementation and Member Success teams to manage onboarding timelines, coordinate activities, and track critical milestones.
- Partner with internal stakeholders to create and continuously enhance onboarding and enablement resources that support both immediate adoption and long-term development.
- Deliver training initiatives that accelerate adoption, increase engagement, and empower hotels to maximize the value of their LHW membership.
- Lead the process of identifying opportunities to optimize distribution performance and commercial effectiveness across member.
- Contribute actionable insights to revenue enablement dashboards, reporting, and team analytics to support continuous improvement and data-driven decision-making.
- Up to $500 travel credit that supports and encourages our employees' passion for travel
- In 1928, 38 independent hoteliers came together to create LHW.
Requirements
- Minimum 5 years of experience in hospitality revenue management, hotel distribution, or hotel technology
- Minimum 5 years of experience managing complex customer-facing projects
- Demonstrated success in project management, with a track record of delivering complex initiatives involving diverse internal and external stakeholders
- Proven experience designing and delivering effective training programs, both in-person and virtual, tailored to hotel sales, marketing, or revenue teams
- Passion for luxury hospitality, with relevant experience in travel, hotel operations, sales, marketing, or revenue management
- Highly organized, with strong project management skills and proficiency in tools such as PowerPoint, Excel, and project platforms
- Ensure hotel teams understand and adopt the foundational systems, tools, and processes required to operate effectively within the LHW ecosystem.
- Deep understanding of hotel revenue management, distribution, and commercial strategy
- Strong communication and interpersonal skills, with the ability to simplify complex concepts and collaborate across diverse internal teams
- Client-focused mindset with the ability to build trust, adapt to different stakeholder needs, and serve as a strategic advisor to hotel partners
- Willingness to travel as needed to support onboarding, training, and member engagement across global markets
- Compensation:
- Annualized Salary Range: $100,000 - $120,000 (salary is determined by individual candidate's skills, experience, and location)
- Target Annual Incentive bonus: 10%
Nice to have
- Proficiency in English, Spanish a plus
Compensation
- $100,000 - $120,000 (salary is determined by individual candidate's skills, experience, and location)
- Target Annual Incentive bonus: 10%
- 401(k) company match up to 4% of salary
Benefits
- 22 days of Paid Time Off (PTO), 11 paid holidays, including birthdays as a floating holiday
- Medical coverage available within the first month
- Health Savings Account (HSA) with Company contribution
- Up to $500 for home office setup credit
- Here is just a preview of the benefits we offer:
- Design, develop, and deliver engaging learning programs that strengthen hotelier capabilities across commercial strategy, systems, tools, and distribution best practices.
Equal opportunity
- www.lhw.com, Facebook at @LeadingHotels, Twitter at @LeadingHotels and Instagram @leadinghotelsoftheworld
- LHW is an equal opportunity employer.
- LHW does not discriminate on the basis of religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information or any other applicable legally protected category.
This listing is sourced directly from lhw's careers page and normalized into a canonical job model.