Intake & Employment Specialist - 2025769

Chicagoland, IL · Full-time

Sponsorship not specifiedDetected 29 days ago

LeadershipCommunicationCollaborationProblem SolvingMentoring

About the role

Conduct initial client intake, including collecting demographic data, verifying documentation, and determining program eligibility.
Provide orientation to available services and enroll clients based on assessed needs.
Schedule and coordinate appointments to ensure successful connection with internal staff and services.

Support clients in obtaining employment by matching them with appropriate opportunities, assisting with applications, coordinating interviews, and facilitating onboarding.
Assist clients in addressing employment barriers by developing transportation plans and resolving logistical or personal challenges.
Provide ongoing follow-up and retention support to promote job stability, address workplace concerns, and assist with job transitions or reemployment as needed.
Coordinate external referrals to community organizations and maintain a resource network to address needs beyond internal services.
Develop and maintain relationships with employers and community partners to expand employment opportunities aligned with client skills and career goals.
Provide administrative support, including managing shared calendars, coordinating communications (mail, fax, phone), and offering translation as needed.
Maintain accurate, timely case notes, client records, and reporting documentation in compliance with program and grant requirements.

Deliver individualized workforce coaching, including pre-employment assessments, career planning, and job readiness preparation aligned with client skills, English proficiency, and goals.
Demonstrated ability to maintain accurate and comprehensive records
Knowledge of, or willingness to learn, immigration statuses and associated eligibility for benefits
Ability to network effectively and build relationships to develop referral partnerships

Strong attention to detail with the ability to organize, prioritize, and follow through on multiple assignments and projects
Self-motivated with strong problem-solving skills and consistent follow-through
Excellent interpersonal, communication, and conflict resolution skills
Fluency in one or more languages commonly spoken by World Relief clients (e.g., French, Arabic, Spanish, Ukrainian, Russian, Swahili, Lingala, Farsi, Dari, Pashto, Assyrian, Rohingya) strongly preferred

Make internal referrals to services such as case management, ESL, mental health, youth programs, and immigration legal services.
Guide clients in identifying short- and long-term career goals and connect them with training programs, educational resources, and career pathway opportunities.

Are you a person of compassion?
An advocate for justice?
Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?
Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered 'yes', to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world.
We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you're looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

This listing is sourced directly from WR's careers page and normalized into a canonical job model.