Laboratory Corporation Of America Holdings
Associate Project Analyst / Billing Customer Service - HYBRID Schedule
Itasca IL, USA · Junior · Internship
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About the role
- Labcorp is a leader in diagnostics, drug development and healthcare innovation.
- With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact.
- Together, we're improving health and improving lives.
Responsibilities
- Participate in AR calls and helps support the overall AR performance for assigned subdivision
- Supports assigned subdivisions bad debt initiatives in-order-to reduce bad debt
Requirements
- Minimum High school diploma or equivalent and 1+ years in billing customer service, accounting or bookkeeping assistant, analysis or similar project-oriented work experience required
- Potential travel to client sites (10%) required
Nice to have
- Previous sales or client-facing (in-person or virtual) work experience strongly preferred
- Prior knowledge of Labcorp systems or internal processes highly desirable
- Proficiency in Microsoft Office and knowledge of accounting software
- Working knowledge of accounting principles
- Strong customer service skills
- Efficient multitasking and time management skills
- Strong organizational skills and attention to detail
- Additional Job Standards:
Compensation
- Pay Range: $28-30/hr.
Benefits
- Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
Company info
- Join us in our mission to improve health and improve lives.
- Associate Project Analyst / Billing Client Service At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all.
- Interact directly with customers to resolve billing issues, including client billing, bill-type transfers and patient billing investigation
- Works with internal departments, as well as sales personnel and assigned customers to resolve customer disputes, pricing challenges, and information cleanup
- Support the Billing Project Analyst on specific customers and/or billing projects.
- Routinely pulls invoices and proactively reviews them for accuracy for specific customers
- Conducts billing reviews and audits for assigned customers while working with internal and external stakeholders to ensure differentiated customer billing experience
- Coordinates with other customers to ensure the accuracy of billing information
- Primarily interacts with customers virtually but will meet with some assigned customers in-person as needed to ensure quality customer experience and participate in startups or Business Reviews.
Equal opportunity
- Equal Opportunity Employer:
- If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.
This listing is sourced directly from Laboratory Corporation Of America Holdings's careers page and normalized into a canonical job model.