Laboratory Corporation Of America Holdings
Associate Project Analyst / Billing Customer Service - HYBRID Schedule
Itasca IL, USA · Internship
Sponsorship not specified$13k-$26kDetected 15 days ago
AccessibilitySalesAccountingCustomer SupportAR/VRTime ManagementOrganizational SkillsMicrosoft Office
About the role
- Labcorp is a leader in diagnostics, drug development and healthcare innovation.
- With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact.
- Together, we're improving health and improving lives.
Responsibilities
- Participate in AR calls and helps support the overall AR performance for assigned subdivision
- Supports assigned subdivisions bad debt initiatives in-order-to reduce bad debt
Requirements
- Minimum High school diploma or equivalent and 1+ years in billing customer service, accounting or bookkeeping assistant, analysis or similar project-oriented work experience required
- Potential travel to client sites (10%) required
Nice to have
- Previous sales or client-facing (in-person or virtual) work experience strongly preferred
- Prior knowledge of Labcorp systems or internal processes highly desirable
- Additional Job Standards:
- Proficiency in Microsoft Office and knowledge of accounting software
- Working knowledge of accounting principles
- Strong customer service skills
- Efficient multitasking and time management skills
- Strong organizational skills and attention to detail
Compensation
- Pay Range: $28-30/hr.
Benefits
- Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
Company info
- Interact directly with customers to resolve billing issues, including client billing, bill-type transfers and patient billing investigation
- Works with internal departments, as well as sales personnel and assigned customers to resolve customer disputes, pricing challenges, and information cleanup
- Support the Billing Project Analyst on specific customers and/or billing projects.
- Routinely pulls invoices and proactively reviews them for accuracy for specific customers
- Conducts billing reviews and audits for assigned customers while working with internal and external stakeholders to ensure differentiated customer billing experience
- Coordinates with other customers to ensure the accuracy of billing information
- Primarily interacts with customers virtually but will meet with some assigned customers in-person as needed to ensure quality customer experience and participate in startups or Business Reviews.
Equal opportunity
- Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind.
- We make employment decisions based on the needs of our business and the qualifications and merit of the individual.
- Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
- We encourage all to apply
Apply directly at Laboratory Corporation Of America Holdings →Create a free account for alerts like thisView Laboratory Corporation Of America Holdings immigration profile
This listing is sourced directly from Laboratory Corporation Of America Holdings's careers page and normalized into a canonical job model.