Pendo

Director, People Business Partner - GTM

Raleigh, NC · Director

Sponsorship not specified$185k-$220kDetected 6 days ago

SparkSalesforceSalesRecruitingPerformance ManagementEmployee RelationsHRISLeadershipCommunicationMentoring

About the role

The Team + The Role Pendo's People team connects business strategy to the people systems, decisions, and leadership practices that help the company scale.
This role is based in our Raleigh office.
What this looks like day-to-day - People strategy: Translate Pendo's People roadmap into a 3 to 6 month business unit plan for the GTM organization.

The team partners across the business to build an organization that attracts, develops, and retains builders while moving with speed, clarity, and sound judgment.
The Director, People Partner GTM owns the people agenda for Pendo's Revenue and Marketing organization.
Lead a small, globally distributed team of People Partners supporting Revenue and Marketing.
Set priorities, coach team members, maintain consistency across markets, and own the senior relationships and overall performance of the GTM People Partner function.
Partner with GTM leadership to identify, develop, and retain high-performing talent.
Build development plans, create deliberate retention strategies, get ahead of attrition risk, and partner with L&D on targeted development resources where appropriate.
Manage the performance management cycle and other People programs in partnership with Centers of Excellence.
Identify manager capability gaps, build plans to close them, facilitate coaching conversations, connect managers to relevant resources, and follow through until improvement is visible.
Lead forward-looking workforce planning for the GTM organization by anticipating headcount needs, identifying leverage roles, and helping the business hire ahead of demand.

Experience scaling enterprise sales organizations, including exposure to complex sales cycles, incentive programs, and the MEDDPIC process.
3-5 years of experience leading a team of People Partners or HR professionals, ideally across global regions
Deep, hands-on experience independently managing complex employee relations matters, including investigations, corrective action, performance management, and separations.
Strong written and verbal communication skills, business acumen, and change management experience.
Active use of AI tools to accelerate HR workflows, with the ability to describe specific use cases, what they replaced, and the productivity impact.
Experience supporting international GTM teams, particularly in EMEA or APAC.
Familiarity with Pendo, Salesforce, or similar GTM tooling that provides context for how Revenue and Marketing organizations operate.
Workday proficiency, including the ability to pull data, run reports, and navigate the system without support.

The expected salary range for this role to be performed in Raleigh, NC is USD185,000 - USD220,000.

Pendo offers highly competitive, employer-heavy coverage in the United States, including $0 premium options, a strong 401(k) match, equity, and flexible time off.
Partner with Talent Acquisition on pipeline health, position management, and org design decisions that affect how and when roles are filled.

This role leads a small global team of People Partners, carries a direct client portfolio, partners closely with GTM leadership, and drives workforce strategy, organizational design, talent development, performance management, employee relations, and people analytics for the business.
EEOC: We are an
If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io.

equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success.
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success.
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities.

This listing is sourced directly from Pendo's careers page and normalized into a canonical job model.